Support the New York City Emergency Management (NYCEM) humanitarian mission that provides emergency sheltering and other services to vulnerable populations in New York City. Oversee a high-tempo, client-facing operation engaged in complex social service by rapidly providing thoughtful analysis of site logistics, risks, and contingency development. Effectively served the mission with a high level of professionalism, humility, interpersonal skills, and transparency.

Leveraged the deep understanding of premier project management practices to propel operations on a global scale resulting in best-in-class performance. Reinforced cross-functional collaboration synchronizing efforts and immersing agile methodologies to boost operations. Maximized client relations through clear and confident communications. ● Enhanced business development initiatives securing a total of $2M contract opportunities across multiple verticals.● Trailblazer initiating the foundation for elite operational support authoring SOPs, COOPs, and network channels. ● Liaised with customers to empathize with client needs and reinforcing exceptional contract performance scores. ● Amplified resource allocation through strategic staffing and productivity planning to respond to critical operations.● Employed business acumen enhancing financial planning efforts, P&L reporting, and budget administration. ● Served as Insider Threat Program Senior Official to drive internal security measures across global operations. ● Elevated talent ecosystem designing a Supervisory Engagement Program to create career paths and succession plan.

Forged the design and delivery of specialized training and directed security objectives bolstering events and services at the AT&T Center and Toyota Field. Innovative leader proactively identifying areas for process improvement through streamlined workflows and workforce ● Influenced strategic direction for recruitment and retention objectives aligning with organizational goals. ● Architected security plans and response for large-scale and high-visibility events securing safe and efficient operations. ● Quantified successful impact of security measures through continuous evaluations resulting in 100% compliance. ● Cultivated enhanced security performance through agile operating models and multi-functional support units.

Assembled strategic and tactical operations directing program initiatives, resource allocation, and financial planning. Executed strategic intelligence collection in support of DoD and global military operations. • Networked with US Embassy, Agency, and Host Country stakeholders to coordinate collection security operations.• Served as Operations Chief leading in-theater operations to support four projects/areas of operation.• Analyzed and established best practices to implement process improvements through mission planning and delivery of relevant/timely data to 60 task force personnel. • Reviewed the complexities of each project to integrate change and planning decisions achieving optimal solutions.

Accountable for managing all task order operations supporting contracts for the US Department of State in Iraq and Afghanistan. Provided exceptional consultancy to senior leadership on matters pertaining to contract management, human resources, logistics, training/development, and overall operational execution.● Streamlined operations to predict resource requires enabling rapid deployment and removing potential obstacles. ● Modeled expedited validation program to meet country and deployment requirements qualifying 500+ personnel.