Patrick Persaud Email & Phone Number

Vaughan, ON, CA

Vaughan, ON, CA

• Connecting with customers to create solutions for their inquiries
• Exceeding expectations and create positive experience for every customer that calls in.
• Utilizing programs that involve data collection, payment requests (debit and credit), as well as internal service provider tools to fix technical issues.
• Proactively offering promotions through P2P marketing with sister companies
• Educating customers with self-serve options
• Adhere to company policies to achieve and exceed sales quota.

Brampton, Ontario, Canada

• Throughout my time at Gorezone I worked my way up from being a part-time Barber to full-time Assistant Shop Manager.
• Provided operational excellence through tracking expenses, revenue, and other daily reports
• Certified in Health and Safety regulations for WHMIS and Barbercide Germ & Infectious Disease Prevention
• Supplied a range of grooming services to all clients
• Familiar with all opening and closing procedures for the shop
• Maintained the shop cleanliness and sterilization of all products used for clients

Brampton, Ontario, Canada

• Maintained records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.
• Verified perpetual inventory and investigated discrepancies.
• Sorted and organized inventory to fulfill orders
• Managed and consolidated the organization of company overstock
• Utilized web portals for package labels and delivery (FedEx, UPS, and DHL)
• Operated and utilized CNC certified machines to produce parts for orders and inventory.

Brampton

• Throughout my time with Honda Classic I held several positions: concierge, lube technician and service advisor.
• Knowledgeable and familiar with the functions on CDK Global
• Recorded and invoiced diagnoses of customer auto issues on a case by case basis and vehicle condition.
• Translated customer-reported problems to actionable work orders for technicians to complete
• Partnered with the cash office and technician department to bill and follow up with customers
• Provided services on vehicles (oil changes, fluid checks, tire pressure adjustment)

Licentiate Degree, Real Estate

International Business