Patrick Pessoa Email & Phone Number

São Paulo Area, Brazil

- Design customized solutions based on customer core business; - Align and define business strategies in accordance with best market practice; - Ensure alignment of all teams involved in a project; - Find technical partners (contractors) for continued support in operational environments; - Evaluate, test, and provide recommendations about new tools for business analysis and project development; - Empower the commercial area through training / retraining about products, as well as training on Information Technology concepts;

São Paulo Area, Brazil

- Design customized solutions based on customer core business; - Align and define business strategies in accordance with best market practice; - Ensure alignment of all teams involved in a project; - Find technical partners (contractors) for continued support in operational environments; - Evaluate, test, and provide recommendations about new tools for business analysis and project development; - Empower the commercial area through training / retraining about products, as well as training on Information Technology concepts;

São Paulo, São Paulo, Brazil

- Technical support for Apple architecture (iOS and MacOS);

São Paulo Area, Brazil

- Design customized solutions based on customer core business; - Align and define business strategies in accordance with best market practices; - Ensure alignment of all teams involved in a project; - Find technical partners (contractors) for continued support in operational environments; - Evaluate, test, and provide recommendations about new tools for business analysis and project development;

Dublin, Ireland

International exchange of one year lived in Europe (Ireland) for the improvement of English and learning new cultures.

São Paulo Area, Brazil

- Develop and retain a portfolio of clients, ensuring quality care; - Conduct Cross and Upsell; - Ensure and manage the level of satisfaction of Corporate clients; - Tween technical and commercial relationship of accounts with our internal areas; - Establish and maintain a clear flow of communication between customers and the company.

São Paulo Area, Brazil

- Design customized solutions based on customer core business; - Align and define business strategies in accordance with best market practice; - Ensure alignment of all teams involved in a project; - Find technical partners (contractors) for continued support in operational environments; - Evaluate, test, and provide recommendations for about tools for business analysis and project development; - Empower the commercial area through training / retraining about products, as well as training on Information Technology concepts;

- Administration Windows Server 2003 / 2008, administration of servers backups, remote assistance and on-field, as well as administrative control of software and hardware of clients.

- Technical support and administration of Windows systems (on-field), as well as administrative control of software and hardware of clients.

- Technical support help desk 1st and 2nd level - to the Exotech Consultoria em Informática Ltda.

- Technical Support 1st and 2nd level, administration of servers backups and administrative control of the area.

Bachelor'S Degree, Information Technology

Education record