• Automate Business processes in line with standard principles using Processmaker 4 automation tool.• Flexcube Core Banking Application Engineer.

• Automate Business processes in line with standard principles using Processmaker 3 automation tool.• Supervised the development of the system that handles Other Bank Cheques(OBCs) using intelligent automation and OCRs to retrieve information from scanned cheques and delivery of successfully approved cheques to NIBSS.• Built a legal documentation system that accounts for all the banks solicitors, legal cases, legal documents, banks assets, customers collateral prompting the banks solicitors on court adjourned cases, prompting the legal team on expiration of banks assets, expiration of insurance of customers collateral, handles the closing of all the banks decided court cases and archiving them for future referencing.• Developed a robust Approval Workflow process that handles the entire banks approval request including board members, taking consideration of all approvers limit, levels and ranks.

• Analyze and understand business processes • Automate Business processes in line with standard principles.• Design business solutions using DevOps principles.• Integration of REST and SOAP Application Programming Interface (API) in Processmaker tool to serve business needs.• Support existing processes and implementing change requirements as part of a structured change control process.• Work within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.• Provide technical support on existing processes to over 12,000 users across the bank including the subsidiaries• Monitoring of built applications and infrastructure using monitoring tools such as DataDog• Initiating periodic archiving processes to ensure platforms stability.

I ensure the delivery of exceptional customer experience across all our customer service touch points through;-Managing Tellers and Customer Service Officers to deliver a wow customer service.-Efficient manning of Automated Teller Machines (ATMs) to ensure a constant cash dispense