Company manufacturing laboratory instrumentation mainly for the pulp and paper industry, whose main office is located in New Albany, Indiana, USA. My work consist in managing the service department, planning the schedules for the technicians, inventory controls, budgeting the service department, supervising the technicians in their work and give support in the sales department. At the same time, I also do the work of a service technician, that consist in verifying, repairing and installing… Show more Company manufacturing laboratory instrumentation mainly for the pulp and paper industry, whose main office is located in New Albany, Indiana, USA. My work consist in managing the service department, planning the schedules for the technicians, inventory controls, budgeting the service department, supervising the technicians in their work and give support in the sales department. At the same time, I also do the work of a service technician, that consist in verifying, repairing and installing equipment, in house and in the industry across Canada and parts of the United States; to give support to customers 24 hours a day on a service line; and to work in accordance to the industry’s national and international standards (TAPPI, CPPA, ISO, SCAN,…), ISO9000 standards and ESD working techniques (Electro Static Discharge). This job requires teamwork with every area of the company, initiative, a lot of planning and a big availability to travel. Show less

Company manufacturing laboratory instrumentation for the pulp and paper industry, whose main office is located in Stockholm, Sweden. My work was consisting in verifying, repairing and installing equipment, in house and in the industry across Canada.