Patrick Phillips Email & Phone Number

Richardson, Tx, Us

New York City Metropolitan Area

Director - Flight Desk and XO/Apollo Pod • Successfully created and tailored the Flight Desk at Apollo Jets to meet the increasing aircraft demand resulting from the partnership with Wheels Up. The Flight Desk provided industry-leading services such as aircraft/trip sourcing, invoicing/contract production, trip management, and more. • Led a team of 20 employees, starting with 2, through training and development to ensure operational excellence and quality control. • Collaborated with Wheels Up operation leadership on a daily basis, addressing operational challenges and urgent needs. • Orchestrated a successful holiday peak season plan, securing up to 40 aircraft in advance and negotiating rates, resulting in increased availability and revenue. • Generated substantial growth, taking daily trips from 1-3 with $500K in monthly revenue to 40 trips daily, contributing over $4 million in monthly revenue. • Successfully transitioned the Flight Desk team to support Apollo Jets' internal sales team after the partnership ended due to Covid, leading to record-breaking years in the company's history. In 2022, XOJET acquired Apollo Jets, and I played a pivotal role in the integration process. Director - XO/Apollo Pod • Oversaw the creation of the XO/Apollo Pod and its seamless integration into XOJET's systems after the acquisition. • Managed all administrative functions, including membership sales, trip confirmation, and trip management, to support the sales team and ensure smooth operations. • Worked closely with XOJET project managers to ensure compliance with company policies and developed efficient systems for improved productivity. TripLink• Led a group responsible for monitoring trip requests, new bookings, and trip cancellations, collaborating with the sales team to optimize trip pairing and reduce costs. • Achieved an 8% increase in revenue within seven months through effective trip management and revenue optimization strategies.

Brisbane, California, United States

Maximize fleet utilization and revenue, while leading an inside sales team ensuring we meet and exceed company & team KPI's -Work directly under V.P. of Charter sales to establish and cultivate revenue pipelines -Analyze and determine the appropriate level of availability by fleet type for every day within a 90 day window and for peak days in the 365 day window -Negotiate and successfully close on generated quotes for charter flight requests, schedule aircraft and input all details pertaining to client requests. Process invoices for those requests -Provides support for other Client Services core functions Other positions held: Network Controller-Systems Operation Control . -Part 91 & 135 Aircraft/Crew Scheduling and management -Schedule aircraft to accommodate Charter & Owner demand, maintenance and operational/training needs. Maximize aircraft availability and efficiency to minimize deadhead flying and control cost. -Plan for and execute maintenance recoveries, immediate requests or weather issues. -Ensure that operations complies with GOM, GMM & FAR's. -Coordinate with aircraft dispatch team to ensure smooth and seamless operations

San Francisco Bay Area

• Examine and implement performance specs and competitive marketing pricing to provide charter quotes to clients • Analyze the appropriate level of availability by fleet type for every day within a 90 day window and for peak days in the 365 day window• Identify demand changeability and assure strategic plans are in place to match market conditions• Generate quotes for charter flight requests and XOJET partner fleet aircraft, schedule aircraft and input all details. pertaining to client requests, including invoice processing• Work with senior leadership to coordinate empty leg lists for “Air Mail” distribution system• Foster and maintain a collaborative professional working relationship with other Client Services core functions and maintain open communication with various departments including Scheduling and Marketing DepartmentsOther positions held: Network Controller-Systems Operation ControlPart 91 & 135 Aircraft/Crew Scheduling and management • Schedule aircraft to accommodate Charter & Owner demand, maintenance and operational/training needs. • Maximize aircraft availability and efficiency to minimize deadhead flying and control cost. • Plan for and execute maintenance recoveries, immediate requests or weather issues. • Ensure that day to day operation complies with GOM, GMM & FAR’s. • Coordinate with aircraft dispatch team to ensure smooth and seamless operations

San Francisco Bay Area

Leads an assigned work team focused on achieving operating performance and functional service activities. Such activities may include: all aspects of aircraft servicing, customer problem resolution and achievement of cost objectives. Provides technical guidance and interprets company policies and procedures to assist employees in performing functional tasks and to ensure that company safety, security and other related standards are complied with. Facilitates a teamwork environment to accomplish corporate and employee expectations Positions Held: Customer Service Agent, Ramp Serviceman, Storekeeper (Aircraft Parts Logistics)

• Lead an assigned work team focused on achieving operating performance and functional service activities. Such activities included: all aspects of aircraft servicing, customer problem resolution and achievement of cost objectives. • Provided technical guidance and interprets company policies and procedures to assist employees in performing functional tasks and to ensure that company safety, security and other related standards are complied with. • Facilitates a teamwork environment to accomplish corporate and employee expectations Other Positions Held: Customer Service Agent, Ramp Serviceman, Storekeeper (Aircraft Parts Logistics)