Patrick Piazza Email & Phone Number

Skye, Vic, Au

Melbourne, Victoria, Australia

As a results-driven Project Works Manager, I am responsible for overseeing and coordinating critical aspects of project delivery to ensure the successful completion of infrastructure and business-as-usual (BAU) works are completed on time and within scope. With a strong emphasis on process optimisation and risk management, I leverage my expertise in managing field resources, scheduling, and facilitating effective communication across all project stakeholders to drive operational efficiency and success.In addition, I serve as the primary point of contact for onboarding new service providers, ensuring they meet all requirements and are properly integrated into the project workflow. This includes managing the process of arranging necessary systems access, providing relevant tools and documentation, and ensuring a smooth transition into active service delivery.#energysector#projectcoordinator#infrastructor#problemsolving

Melbourne, Victoria, Australia

Working alongside Project Managers, I play a key role in ensuring project milestones are met and objectives achieved. I work closely with internal and external stakeholders to ensure that such things as project scheduling & resource management are all aligned, and milestones driven to success. My expertise spans project coordination, stakeholder relations, adaptability & resource management. I also received a InfraCo CEO FY23 Q2 Award for helping to deliver outstanding milestones and results for the PMO team.#telstra#projectcoordinator#stakeholdermanagement#projectscheduler#resourcemanagement

Melbourne Cbd, Victoria, Australia

During my time as a Change Management Specialist, I played a pivotal role in creating, scheduling, and implementing change requests for the Telstra/nbn HFC network. Responsibilities included collaborating with external stakeholders, conducting impact assessments, and implementing change which ensured network capacity & infrastructure upgrade milestones were completed within the set timeframes.#changemanagement#riskmanagement#externalstakeholders#scheduling#datamanagement

Victoria, Australia

Providing subscription-based support tailored to Telstra Consumer & Small Business account holders, specializing in comprehensive onsite assistance for various I.T-related needs. Services encompass advanced network setups, troubleshooting, virus and malware removal, as well as the configuration of email domains. Additionally, offering expert support for connected home setups, including integration with popular platforms such as Google and Amazon Alexa. Committed to delivering top-notch solutions for seamless and secure technology experiences.#customerexperience#complaintsescalation#coachingandmentoring#smarthome#itintegration

Melbourne, Victoria, Australia

Experience gained in installation, maintenance and troubleshooting of Telstra consumer and business internet and landline services. Project work was also undertaken which consisted of pit and pipe work with fiber optic cable for the nbn network.#nbn#internet#telecommunications#assurance#installation

Melbourne, Victoria, Australia

9 Month Traineeship where I learnt the fundamentals of the Telecommunications industry, including how to install & repair the Telstra network.#traineeship#learningtheropes#qualified#skilled#customerfocused

Templestowe, Victoria, Australia

Duty Manager with a successful track record at Woolworths, contributing to operational excellence and customer satisfaction. In this dynamic role, I oversaw daily store operations, ensuring efficient workflow, and coordinating tasks to meet service standards. My responsibilities included staff supervision, inventory management, and addressing customer inquiries and concerns. With a keen focus on team leadership, I promoted a positive work culture, implemented training programs, and optimized processes for enhanced productivity.#teamleader#stockcontrol#customerservice#decisionmaking#complaintsresolution

Certificate Ii, Telecommunications, Competent

Test & Tag License

Conduct in-service safety testing of electrical cord connected equipment and cord assemblies (UEENEEP026A)

Construction Induction

White Card

Education record

Open Registration Structured, Optical Fiber & Coaxial Endorsements

Private Security License - Individual Registration

Security Adviser and Security Equipment Installer

Certificate Iii Production Music

Certificate Ii Music Industry Skills

V.C.E