Patrick Pickering Email & Phone Number

Canton, Massachusetts, United States

• Transamerica, Norwood, MA April 2019-PresentIntermediate Account Manager Sept 2021-PresentAccount Manager April 2019 – Sept 2021
• Handle the daily administration of employee benefit plans including life, health and specialty markets.
• Develop and foster relationships with clients, internal partners and TPAs
• Coordinates the internal research and resolution of claims billing and eligibility issues.
• Build and maintain positive and productive relationships with clients and key personnel so that the business can maximize the value of relationships
• Maintain up to date knowledge about company products, services, and processes

Plainville, Massachusetts, United States

• Citizens Bank, Plainville, MA Dec 2017- April 2019Personal Banker
• Help customers open and manage their bank accounts and finances
• Advise clients on financial services and efficiently resolve issues
• Proactively reach out to prospective customers to sell our services and build the client network
• Resolve issues with banking services and accounts in person and on the phone catering to the needs of the customer
• Manage customer bank accounts; open, close and oversee transactions

Swansea, Massachusetts, United States

• Maintained sales and revenue goals to accomplish daily/monthly quotas
• Trained staff of 4-10 associates to excel in their positions by teaching exceptional customer service skills and advanced knowledge of products
• Lead inventory counts within the store and district area maintaining clean records and dataAssistant Store Manager March 2016-April 2017
• Adapted quickly to changing priorities based on staff and shop needs to manage time and multiple tasks effectively
• Assisted with sales and training to help management
• Effectively communicated with staff to create schedules, defuse internal conflict and manage expectations of rolesSenior Game Advisor Sept 2015-March 2016

Bachelor'S Degree, Cyber

Education record

Associate'S Degree, Business Administration And Management, General, 3.4 Gpa