Patrick Plummer Email & Phone Number

Boston, Massachusetts, Us

Responsible for management of highly skilled consultants to produce transformative technology services to our clients in numerous sectors. Responsible for systems design and architecture, and high velocity Agile Teams, both on and off shore.

Houston, Texas, Us

Architect and Manager of acquired (previously owned by Akyta LLC) technology platforms that support the Rhythm customer experience as a retail energy provider. Integrate cloud-based infrastructure at scale to support sales and operational processes. Design and implement data warehouses for business strategy support.Support enterprise-wide data and business intelligence processes help our team bring non-stop 100% renewable electricity to Texas and other deregulated markets. Helped bring the company to the #1 renewable energy provider in Texas by the end of 2021.

Houston, Tx, Us

Led IT and Technology operations for Akyta LLC, a sister company to Entrust Energy one of the fastest growing retail energy providers in Texas and the Northeast deregulated markets.Responsible for multiple teams, including internal application development, infrastructure (AWS plus on-premise, Microsoft 365, etc.), multi-facility networking, and customer technical support using Agile-Scrum and Kanban methodologies. Led implementation of data and Business Intelligence systemsResponsible for growing SaaS and PaaS product offerings, service level agreement management, and vendor/supplier negotiations.

Houston, Texas, Us

Responsible for all internal IT operations, multi-facility call center technology, plus customer facing SaaS program management.Responsible for architecture design of new service offerings within the SaaS CRM and call center suite of applications supporting multiple Fortune 100 clients.Major projects include Data Center consolidation and virtualization, SAN implementation, Data Warehousing.

Houston, Tx, Us

Direct report to the CIO, responsible for strategic implementation of application systems in support of business objectives for 15 City departments, in addition to operating as CTO for the Houston Fire Department.Led operational support and development teams covering enterprise-wide and departmental application systems.Responsible for program management of multiple project teams including PMs, architects, analysts, developers, integrators, database admins, QA testers, etc for custom developed apps, commercial off the shelf, or open source systems.Major systems include: 911 Emergency Call Center, 311 Call Center, Public Safety Dispatching, Public Internet sites, 23,000-user Sharepoint 2010 Intranet, plus approximately 90 departmental applications implemented in a variety of technologies.

Houston, Tx, Us

Responsible for all IT operations ($6M budget) for the third largest fire department in the US with a total operating budget of $441M. Responsible for the direction of teams supporting field operations systems and communications (Fire and EMS), back office applications, and integration with City ERP systems (SAP) in a mission critical 24/7 Public Safety environment with a volume of 35,000 Fire and 250,000 EMS incidents per year.Designed and directed implementation of a fault-tolerant, geographically distributed, virtualized server environment supporting the department mission.Provided technology governance as a City of Houston CTO and member of the Technology Steering Committee. This committee was tasked with providing IT standards and direction for the City of Houston as a whole.

Provided management consulting for the City of Houston IT department. Direct report to the CTO, managed a team of 23 full-time employees and 7 contractors. Responsible for data migration teams within the $27M SAP ERP project.Designed and implemented www.houstonhurricanerecovery.org, a relief web site organized by the Houston Hurricane Task Force for Katrina and Rita victims. Personally commended by Mayor Bill White.Provided process streamlining and application development for Chasecom, a large Call Center outsourcing firm (www.chasecom.net).Designed and implemented intellectual property supporting eProcurement functions for Government and other entities. Used by the City of Houston (purchasing.houstontx.gov) and by the Unified Gov’t of Wyandotte / Kansas City KS (purchasing.wycokck.org).Implemented a mission-critical, enterprise level ASP.NET solution using C#, XML, BizTalk, SOAP and Service Oriented Architectures for Clear Channel Entertainment (now Live Nation), a Fortune 100 media company.Implemented multiple ASP.NET applications utilizing a SQL Server 2000 backend for several departments of the City of Houston (IT, Public Works, Housing, Legal, etc). Public applications are on www.houstontx.gov. Responsible in all projects for gathering requirements, documenting the solution design, creating Use Cases and UML diagrams.

Sugar Land, Tx, Us

Architect and Technical Lead for a major J2EE application for Northrop Grumman, a DoD contractor to the U.S. Navy; Implemented a Model-View-Controller design on Oracle 10gAS and an Oracle 9i database. Managed 20+ developers.Created a B2B service ticket application utilizing XML, SOAP, and .NET Windows Services for CenterPoint Energy.Implemented a real-time process monitoring application for Enron Corp.Implemented the rollout of the .NET platform (Windows 2003, multiple ASP.NET applications, SQL Server 2000 backend databases) over 24 months for the City of Houston.Created and taught a 6-week training series for City of Houston IT staff for .NET development and SQL Server T-SQL programming.

Sugar Land, Tx, Us

Responsible for requirements gathering, project planning, design and architecture of n-tier web applications (ASP, COM, .NET, Java).Implemented an Ecommerce site; , the largest pool supply distributer in the U.S. using ASP, SQL Server and interfacing to a legacy database system using COM and DCOM on MTS.Created an n-tiered ASP-based project management and risk tracking application for Ingalls Shipbuilding used by 4000 employees.Implemented an Ecommerce site and inventory tracking application using ASP, SQL Server, Crystal Reports, and handheld barcode scanners for Touchstone Fine Arts, a $25M art distributer and retailer.Developed a benefits enrollment site for an HMO/PPO provider customer of Hewitt, Inc. using ASP, enhanced javascript controls, and SQL Server.Performed security audits of client applications and systems.Taught web (ASP/HTML) and SQL Server classes in association with Loyola University (New Orleans

Sugar Land, Tx, Us

Implemented the FIRST auction site in the chemical trading industry, www.chematch.com, using ASP and SQL Server. (See Recognitions, below).Designed and implemented Java applets and middleware for clients including Texaco, Ingalls Shipbuilding, and Wellman Inc.Implemeted client/server commercial applications using VB, ActiveX, COM, SQL Server, and Oracle for Kimberly-Clark, Inc.Created a dashboard Intranet portal for Shell Oil executives to monitor critical business metrics. Data was obtained using custom COM objects to pull information from SQL Server, Oracle, and Word and Excel documents.

Dallas, Tx, Us

Responsible for developing code in C and C++ for customer environments including Wal-Mart Inc. Evaluated and tested software product integration for client enterprise environmentsSystem administrator for the 24-server development laboratory (AT&T SYSV Unix) supporting internal staff and management.

Lincoln University, Pa, Us

System administrator for campus mail server, dial-in servers, Gopher server, and first web server.Designed and taught a series of seminars on Internet productivity to campus faculty and staff.Recommended and initiated the first use of Linux servers in the IT department (Linux subsequently became the campus mail, gopher and web server OS) This was version 0.95 of the Linux kernel.Designed and implemented a dial-in package in C++, used campus wide.