Service Desk Supervisor with a demonstrated history of working in the Information Technology and Services industry. Skilled in Computer Repair, Microsoft Office 365, Hardware troubleshooting and Installation, and Data Center Operations.ManageEngine ServiceDeskPlus administrator, with experience in form building and automation. Experienced in internal project management and workload prioritization.Strong support professional with a Master of Science degree in Information Technology Management from Western Governors University. Currently progressing through Master of Science in Information Technology Management.
Listed skills include Customer Service, Microsoft Excel, Microsoft Word, Time Management, and 13 others.