Patrick Prizeman Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

20D Beckett Way, Park West Business Park

Ashborne Business Park

Provide technical support over the phone to assess and diagnose faults to machines using IT to help engineers solve mechanical problemsUsed software system called SRM to try fix issues over the phone, when phone fix is not possible a breakdown is started, I then liaise with an engineer till breakdown is closed remotely.Other in-house apps I used are Dynamics this is used to generate PO numbers, Inspireused to track plant history, Horus used to track machinery.Created and loaded… Show more Provide technical support over the phone to assess and diagnose faults to machines using IT to help engineers solve mechanical problemsUsed software system called SRM to try fix issues over the phone, when phone fix is not possible a breakdown is started, I then liaise with an engineer till breakdown is closed remotely.Other in-house apps I used are Dynamics this is used to generate PO numbers, Inspireused to track plant history, Horus used to track machinery.Created and loaded invoices on to the system, ordered new and replacement parts.Performed other IT support issues like downloads and connection issues for staff onsite. Show less

Dublin, County Dublin, Ireland

Field service engineer

Swords, County Dublin, Ireland

Connected Electronic Point of Sale (EPOS) to networks using wifi, BT, gprsIntegrated terminals with IP address, using DHCP or Static IPAssigned stock to different terminal ID’s using online software, configured the terminal,completed tests then used passwords to close jobs for security.Provided support to customers onsite and over the phone.Installed EPOS at different concerts and music festivals, plus provided the onsite support for ElectricPicnic plus numerous concerts… Show more Connected Electronic Point of Sale (EPOS) to networks using wifi, BT, gprsIntegrated terminals with IP address, using DHCP or Static IPAssigned stock to different terminal ID’s using online software, configured the terminal,completed tests then used passwords to close jobs for security.Provided support to customers onsite and over the phone.Installed EPOS at different concerts and music festivals, plus provided the onsite support for ElectricPicnic plus numerous concerts in Malahide Castle.Kept stock at correct levels by doing stock audits each weekCollaborated with network engineers from different companies to integrate terminals withtills and printers. Show less

County Dublin, Ireland

Provide software/hardware supportI have gained experience patching software, using malware to detect and remove malicious software, saving data, logged different devices to different staff members, helped customers better understand their devices, gained exposure to all kinds of harware issues with Phones/Laptops

Docklands Innovation Park Dublin 3

Worked on a Web application using HTML and CSS.Gained Knowledge of MVC framework and PHP

Dublin

Ran a successful paving business for best part of 15 years Employed two full time workers and two part time,Developed great Customer Service and time management skills.

Bsc In Computing, Specialized In Cloud Computing

Final Year Project : Developed a web site for a car dealership (Cars Direct) using Drupal's Content Management Framework, PHP, Bootstrap.

Certificate In Fundamentals Of Database & Cloud Technologies Fetac Level 6, Distinction

Microsoft Technology Associate(MTA) certificate awarded in Database Administration Fundamentals while at Dublin Business School

Leaving Cert