Patrick Ragan Email & Phone Number

Philadelphia, PA, US

Philadelphia, PA, US

• Lead the planning, establishment, monitoring, and closeout phases of study management which include: ascertaining customer requirements and relaying to internal teams; building stud database and developing study.
• Monitor study timelines and manage the financial components of each study, which include: budget reviews, revenue forecasting, scope changes, and invoice reconciliation.
• Identify potential study risks and recommend mitigation plans.
• Manage internal/external negotiations and promote collaboration to foster a positive team environment, effective communications, and efficient use of resources to meet study timelines and contractual obligations.
• Apply problem solving strategies to address customer issues. Maintain issue tracking documentation to monitor progress and ensure timely resolution of customer escalations.
• Ensure compliance with timely training completion and documentation.

Philadelphia, PA, US

• Assist with the Planning and Setup, Monitoring, and Closeout Phases of study management, including: database setup, study documentation development, equipment distribution/tracking, report creation/distribution and.
• Coordinate Project Assurance meetings and assist with compiling meeting minutes and action items.
• Support financial components of study management including: assistance with documentation/database updates due to scope changes, follow-up related to invoice reconciliations and preparation of reports in support of.
• Facilitate issue management by documenting and tracking progress to ensure timely resolution to customer escalations.
• Ensure compliance with timely training completion/documentation.
• Respond to customer inquiries and participate in customer calls/meeting upon a Project Manager’s request.

Philadelphia, PA, US

• Supporting department workflow by taking action on discrepant data through investigation and issuance of queries to sites/sponsors to verify/obtain demographic and visit information on source data in accordance with.
• Processing source data across operational systems, investigating and entering resolutions and/or revisions received across operational systems, and filing source documents once workflow is complete; while also.
• Assisting as requested with data reconciliation activities for multiple studies, ensuring that database updates are completed within the Sponsor’s requested timelines, and archiving closed studies upon notification of.
• Reporting of any equipment and/or system problems, attending Project Assurance meetings, and outlining feedback to Data Coordination; while also maintaining departmental metrics in accordance with goal plans.
• Participating in required training programs as well as supporting in the training of new employees.
• Organized and oversaw the transfer of ECGs with identical data into the correct protocol while making comprehensive spreadsheets with new/old transmittal numbers and Interval Duration Measurements. This process.

Malvern, Pennsylvania, US

• Assist in the product placement of special items during sales and promotions, as well as organizing products and displays to create an aesthetic appeal.
• Excel in customer satisfaction, while prioritizing tasks needed to be completed. Received numerous customer commendations and on-the-spot awards in recognition of exceptional customer service.
• Trained new employees in the bakery department regarding their key responsibilities, including overall maintenance and closing procedures.

Malvern, Pennsylvania, US

• Assisted store manager, acquiring essential skills needed for managing and operating a million dollar store operation. Proficiencies include: payroll, performance appraisals, and facilitating both upward and downward.
• Worked within each department, identifying respective roles and accompanying responsibilities to be completed. Aligned employees with appropriate job descriptions and advised on essential collaboration in order to.
• Worked within each department with unique associates to experience how each was distinct in how it contributed towards overall sales while developing interdepartmental teamwork.

Philadelphia, PA, US

• Coordinate with management in setting up for conferences to assure proper setup for clients and staff, ensuring a proficient and successful experience.
• Take inventory on supplies needed for daily tasks to guarantee the necessary materials are available and organized for ready use.

• Assisted in constituent services and composed comprehensive responses regarding healthcare, benefits, education, and the state budget; ensuring the issues were looked into and resolved while also filling documents into.
• Defined constituent resumes, helping them procure employment by tailoring it to their desired position, highlighting their skills, and prioritizing their accomplishments.
• Researched a variety of issues in depth concerning the state budget relating to healthcare, education and departmental fund allocation; organizing the information to make it readily available for quick.

• Engaged in legislative and political departments, as well as organizing and field services. Also serviced and educated members on human resource topics such as compensation, benefits, contract negotiation updates, and.
• Developed interpersonal skills through the public contracts, working with a wide variety of perspectives and personalities differing from my own.
• Analyze and compare legal documents for negotiations pertaining to issues such as: health and welfare benefits, hourly wages, and other compensatory matters. Also attended grievance and arbitration meeting concerning.

Bachelor Of Business Administration (B.B.A.), Human Resource Management

Bachelor Of Business Administration In Human Resource Management