Patrick Ransom Email & Phone Number

Candler, North Carolina, United States

Arden, North Carolina, United States

-Performed IT purchasing for multiple sites across North America utilizing SAP Ariba software program.-Performed ongoing IT housekeeping tasks for North American sites, including upgrading workstation OS remotely, utilizing Lansweeper, Active Directory, and Matrix42 Empirum Unified Endpoint Management (UEM) software programs.

Asheville, North Carolina, United States

Six month contract-to-hire for Flint Group.-Performed helpdesk functions remotely using TeamViewer while managing service request tickets using OTRS Service Management Suite.- Reimaged workstations using Matrix42 Empirum Unified Endpoint Management software.-Other software programs worked with; Windows Active Directory, Zoom, HCL Notes, Verse, Dropbox.

Asheville, North Carolina, United States

One of three team leads for IT infrastructure and device refresh project for Mission Health clinics centered in and around Asheville, NC.- Reimaged workstations for deployment to end-users.- Rack installed Cisco routers and switches. Assisted with circuit turn-ups and testing of T1 connections.

Sylva, North Carolina, United States

WiFi AP refresh project for Harris Regional Hospital and associated clinics in Sylva, NC.- Provisioned and deployed 300+ Wirless Access Points.

Asheville, North Carolina Area

Technical support for Mission Health VoIP phone migration project.

Asheville, North Carolina Area

• Primary duties: design, implementation, administration, maintenance and disaster recovery of Local Area Network (LAN) including 6 servers and 130 workstations. Procurement and Life Cycle Management (LCM) of all.
• Additional responsibilities included managing and maintaining telephone services, both Voice over Internet Protocol (VoIP) and cellular including wireless laptops used in the field, maintaining video surveillance.

• Leading Fire Control Technician assigned to four nuclear submarines over 24-year career.Primary duties: Daily supervision and training of division personnel responsible for the operation and maintenance of the.
• Assigned twice to submarine training commands. Lead instructor and curriculum developer for various courses related to undersea warfare.
• First Video Tele-Training/Video Tele-Conference Coordinator at Naval Submarine School New London. Assisted contractor in facility installation then coordinated scheduling, operation, and use for initial two years.
• Assigned Ship's Armorer aboard forward-deployed submarine tender. Daily supervision of gunnery division personnel, responsible for the secure custody, accountability and maintenance of all small arms, associated.
• Assigned Afloat LAN Support Officer to Submarine Squadron Support Unit for two Norfolk based submarine squadrons. Responsible for submarine in-port LAN connectivity with pier side service. Frequently worked directly.

Bachelor Of Science - Bs, Computer Science And Management

Associate Of Science - As

Activities and Societies: Phi Theta Kappa, National Society of Leadership and Success

Associate Of Arts - Aa, Liberal Arts And Sciences, General Studies And Humanities