Business Analyst/ Client Service Specialist
Boston, Ma And Omaha, Ne
Functioned with Pioneer Financial Distributors, Marketing Production, and various vendors to meet compliance timeframes and coordinate semi-annual and annual fund reports and prospectus mailings to shareholders. Oversaw daily, monthly and quarterly QC output using Excel and SQL database files, for accuracy and appropriate volumes before releasing to clients. Delivered prompt resolution to problems with accuracy, efficiency, and proficiency of product features and compliance with industry… Show more Functioned with Pioneer Financial Distributors, Marketing Production, and various vendors to meet compliance timeframes and coordinate semi-annual and annual fund reports and prospectus mailings to shareholders. Oversaw daily, monthly and quarterly QC output using Excel and SQL database files, for accuracy and appropriate volumes before releasing to clients. Delivered prompt resolution to problems with accuracy, efficiency, and proficiency of product features and compliance with industry standards. Selected Contributions: • Identified, evaluated and processed a diverse range of financial and maintenance requests using AWD, TA2000, and TRAC Smartdesk programs in compliance with industry rules and regulations. • Maintained a high level of professionalism and integrity while working with diverse clients and building long-term relationships at all levels within Pioneer Investments, customers and third party vendors. Show less