Patrick Riviere Email and Phone Number
Patrick Riviere work email
- Valid
- Valid
Patrick Riviere personal email
- Valid
I am a content designer with over 18 years of experience writing both client-facing and internal documentation in the online advertising (Google and DoubleClick), financial, and pharmaceutical (Abbott Laboratories) industries, including eight years as a documentation manager. I have written and maintained a wide range of documentation, including online help, product feature and user guides, functional and technical specifications, white papers, and newsletter articles. Major accomplishments include the following:* Created and maintained a cross-product online help center with over 4000 external users.* Created the first commercialized version of online help for a major search engine advertising product.* Managed a Documentation team with limited resources to provide excellent documentation for 12 products.* Converted several online help and user documentation projects from one complex application to another.Specialties: I have expertise with several applications and products related to creating documentation, including:* HTML* RoboHelp* FrameMaker* MadCap Flare* Dreamweaver* AuthorIT* Word* Visio* XML
- Website:
- google.com
- Employees:
- 1
- Company phone:
- 916.253.7820
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Staff Content DesignerGoogle Nov 2023 - PresentMountain View, Ca, Us
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Technical Writing ManagerGoogle Nov 2020 - Nov 2023Mountain View, Ca, Us
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Senior Technical WriterGoogle Mar 2008 - Nov 2020Mountain View, Ca, UsI write user documentation for high-profile open source application and online advertising products. Accomplishments:* Coordinated migration of user documentation for multiple products (using MadCap Flare) to a unified help center (using HTML) – Enabled full utilization of Google’s robust help infrastructure.* Created internal procedural documents (using FrameMaker) for account managers – Increased efficiency of their processes.* Trained other writers on documentation applications, standards, and other technical writing skills – Our team now has a much more unified style and produces a higher level of documentation.* Tested new versions of products and worked with developers to resolve issues that I identified – This resulted in the release of products with fewer bugs.* Formulated ideas to improve the usability of a product’s user interface, many of which were applied – These changes made it easier for clients to use the product.
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Senior Technical WriterDoubleclick Jun 2006 - Mar 2008I wrote user documentation for online advertising products, including a product that helps customers traffic ads and keywords on search engines. Accomplishments:* Created first commercialized version of online help (using MadCap Flare) for search engine advertising product – Provided a new level of support for our clients and lessened the workload of our support team.* Created separate client-facing documents (using FrameMaker) for larger features and product releases – Helped users understand and utilize new features more quickly.* Worked with developers to improve system of checking in help files for release (using Subversion) – Made it easier for all developers and writers to manage help files.* Coordinated the localization of online help and other documents – Gave our non-English speaking customers an equal level of support.* Created and maintained MadCap Flare help templates for all company products – Gave the online help for all company products a unified look.
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Documentation ManagerAleri May 2001 - Jun 2006I supervised a team of technical writers and developed and maintained print and online documentation for stream-processing software products. Accomplishments:* Implemented single-sourcing techniques in user documentation (using AuthorIT) to eliminate redundant maintenance.* Determined documentation project plans that adhered to the product’s development life cycle.* Edited documentation and created content and procedural standards.
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Technical WriterMpct Solutions Dec 1997 - May 2001I wrote manuals and online help for high-profile financial software. Accomplishments:* Created and updated first version of online help (using RoboHelp) for vector database software.* Managed multiple projects simultaneously and trained other writers.* Organized conversion of user documentation from Word to RoboHelp.
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Technical WriterAbbott Laboratories Aug 1997 - Dec 1997Abbott Park, Illinois, UsI wrote manuals, speeches, and articles in the pharmaceutical industry. Accomplishments:* Wrote technical manuals (using FrameMaker) for medical supply products.* Wrote speeches (using Word) for engineering executives.* Edited and wrote articles for internal engineering newsletter.
Patrick Riviere Skills
Patrick Riviere Education Details
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University Of Illinois Urbana-Champaign -
Peoria Notre Dame High School
Frequently Asked Questions about Patrick Riviere
What company does Patrick Riviere work for?
Patrick Riviere works for Google
What is Patrick Riviere's role at the current company?
Patrick Riviere's current role is Staff Content Designer at Google.
What is Patrick Riviere's email address?
Patrick Riviere's email address is pa****@****ail.com
What schools did Patrick Riviere attend?
Patrick Riviere attended University Of Illinois Urbana-Champaign, Peoria Notre Dame High School.
What skills is Patrick Riviere known for?
Patrick Riviere has skills like Open Source, User Documentation, Documentation.
Who are Patrick Riviere's colleagues?
Patrick Riviere's colleagues are Lilian De Souza, Deepesh Kurmi, Yash Pande, Joe Rebes, Nada Mohsen, Chimezie Victor, Joy Beam.
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