Patrick Robert is a EMEA Critical Performance Support Director at Nokia. He possess expertise in umts, gsm, lte, 3g, integration and 17 more skills. He is proficient in English. Colleagues describe him as "Patrick is my direct manager since 2008 and we have been working very efficiently together. He leaves me a large autonomy to drive my team, gives me full confidence and support in my activities, and is rewarding well my results. Patrick has a good networking and understanding of company's strategy, allowing him to anticipate evolutions and position his teams on strategic activities. He has also a great sense of customer's support, being always very reactive to provide help from his teams to solve issues, but also recalling support processes and organisation to ensure good efficiency. He has been personnally engaged in many customer's escalation, among others in TNZ 3G RNC deployment, Mobily LTE TDD deployment, where he ensured continuous support from his teams until resolution of issues. Patrick has also very good people management and communication skills, which enable open and constructive discussions, thus allowing all decisions to be taken smoothly." and "Patrick is a highly reliable person, hard worked and motivated. He did a great job to support our customers base by solving issues in a timely manner and working together with the product team. the job done has always been acknowledged by customers."