Patrick Roy Email & Phone Number

Melbourne, Victoria, Australia

Experienced IT Software Support Manager with a proven track record of leading dynamic teams in resolving complex technical issues and delivering exceptional user support. Adept at bridging the gap between technical expertise and end-user needs, I excel in overseeing issue resolution, stakeholder communication, and process improvement initiatives. Skilled in training and developing support teams, tracking performance metrics, and implementing best practices to enhance user satisfaction. With a… Show more Experienced IT Software Support Manager with a proven track record of leading dynamic teams in resolving complex technical issues and delivering exceptional user support. Adept at bridging the gap between technical expertise and end-user needs, I excel in overseeing issue resolution, stakeholder communication, and process improvement initiatives. Skilled in training and developing support teams, tracking performance metrics, and implementing best practices to enhance user satisfaction. With a passion for customer relations and a commitment to continuous improvement, I thrive in ensuring the seamless functioning of software systems while fostering positive stakeholder relationships. Show less

Australia

We understand the importance of cyber security and the pressures businesses are under. Unlike the attackers who take advantage of your busyness, we assist you in accomplishing your mission by keeping you safe. We offer products and services that predict and prevent cyber attacks from the outset. You can start quickly with utilising our services without having to deal with technical hurdles.

Sri Lanka

-Design and implement business strategies, plans and procedures-Set comprehensive goals for performance and growth-Establish policies that promote company culture and vision-Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)-Lead employees to encourage maximum performance and dedication-Evaluate performance by analyzing and interpreting data and metrics-Write and submit reports to the CEO in all matters of… Show more -Design and implement business strategies, plans and procedures-Set comprehensive goals for performance and growth-Establish policies that promote company culture and vision-Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)-Lead employees to encourage maximum performance and dedication-Evaluate performance by analyzing and interpreting data and metrics-Write and submit reports to the CEO in all matters of importance-Assist CEO in fundraising ventures-Participate in expansion activities (investments, acquisitions, corporate alliances etc.)-Manage relationships with partners/vendors Show less

Colombo

I would like to chat sales opportunities with anyone who care about return on investment, increase work efficiency and productivity. our consultations well trained to deliver Workflow app / Cloud solutions / android and iOS apps / Web development, Gamification.Potential re-seller and partnering opportunities with business owners/CEOs in software, digital and technology infrastructure market.Recruitment and employment opportunities with reliable digital product marketers and… Show more I would like to chat sales opportunities with anyone who care about return on investment, increase work efficiency and productivity. our consultations well trained to deliver Workflow app / Cloud solutions / android and iOS apps / Web development, Gamification.Potential re-seller and partnering opportunities with business owners/CEOs in software, digital and technology infrastructure market.Recruitment and employment opportunities with reliable digital product marketers and developers in .NET, SharePoint, K2,C++, C#, sql, java, php, JavaScript, BizTalk.etc.Free Web Development opportunities with non profit organizations that care about Children,youth, women, Civil Rights and Social Action, Disaster and Humanitarian Relief, Poverty Alleviation, Economic Empowerment and Education.Planning Administration | HR Management | Project Management | Marketing and PR | Financial Management | QC Management | Administrative Management Show less

Colombo

Project Management and Technical Deliveries.Business Process Automation with SharePoint 2010 and K2.Solutions provided for Aussie based clients.

Sri Lanka

Project Management, ICT application at Grass root level, Web Content ManagementSystem Development, Training Module Development, Project Evaluation

Colombo

Managing the operations of Training and Development.

Colombo

Managing the production process system and producing time sheet for daily production floor. Integrated barcode system to evaluate the production performances and automated the salary processing for more than 500 employees.

Master'S Degree, Cyber/Computer Forensics And Counterterrorism

Bsc(Hon) In Computing, Computing

 Object-Oriented Software Development – JAVA  Information Systems Engineering  Database Design and Implementation  IT Project.

Primary And Secondary Education, Major