Studied client's requirements and it's business environmentDocuments the business and work processes of the client and traces these with existing systemIdentifies technical specifications and recommends modules, interface procedures and pointsReports project status, issues and resolutions to the project managerConducts training of modules for the core project teamAssists clients in preparing work instructionsConducts user-trainingProvides guidance to users and checks if users follow the work instructions during the pilot runMaintains good relationships with existing clients during implementationEnsures that all concerns and queries from clients are properly addressedPost-live support of existing client bases in their usage of HCM systemsLiaises with current HCM client bases resolving reported issues on the productsLogs issues and product bug reports for conscientious follow-up

Assures that all the applications that our company deploys to the client are of the quality that the client deserves. Deploys and tests application to the client's environment Provide onsite and offsite support application supportUses Test Complete, an automation application to minimize time consumption on testing applicationsCreates related testing documents such as Test Plans, Test Scenarios, and Test Cases