Patrick Runser Email & Phone Number

17 Years’ experience as IT Business Analyst and Application ConsultantCore competencies:Project settlement, coordination and leading internal teams and external partners, very good negotiation skills, creation of project documentations (incl. risk analysis) and guidelines.Expertise / experience:Reorganization, Process optimization and digitization of the worldwide shipment documents eFile (Document Management / digitization):Implementation, rollout, monitoring testing and support.Introduction to the EUGDPR (General Data Protection Regulation): Analysis of 800 Applications in cooperation with Stakeholders (Legal Dept., Shared IT, Network Dept., etc.) and external partners.Concept creation, implementation and troubleshooting for transport and logistic software, application consultant for incident handling tool (IHT), analyzing of business and change requests forms as well their implementation.Product training in Europe and abroad for manager, key-user and employees, leading workshops.Methodological skills:Analytical, conceptual and process-oriented way of working, teamwork, excellent communication skills, constructive ability to criticize, open-mindedness, organizational skills, solution-oriented.Intercultural experience / abroad projects: Setup of infrastructure, training for managers in Europe, Azerbaijan, Turkmenistan, United Arab Emirates, Russia and in West-Africa (Ghana, Nigeria, Cameroon, Congo, Gabon und Angola).