As a member of the Special Operations team at Lineage Logistics, I help implement warehouse management processes and systems across cold storage and automated sites, including locations in France, the Netherlands, Germany, and Denmark. I work closely with warehouse operations, project management, and IT teams to optimise workflows and support system rollouts.During a conversion project in the Netherlands, I led a team of eight to complete a critical task under strict deadlines, balancing speed, quality, and cost efficiency. This involved training, planning, and aligning with site management and Special Operations leadership to ensure efficient task completion.Additionally, I collaborate with UK colleagues on various projects, developing tools, checking processes, and resolving warehouse issues. I supported a conversion project in the UK, helping streamline operations and offering operational guidance.I also develop digital tools to optimise warehouse operations. I’ve created performance management tools, inventory systems, and apps to improve accuracy and efficiency across sites.My work involves managing data workflows, process improvements, and solving operational challenges in both the warehouse and office. I collaborate across regions and teams to enhance decision-making and performance.Alongside my role in Special Operations, I serve as the Regional Lead for Germany and the Benelux region in the ERG Lineage Launch, supporting early-career professionals and contributing to charity initiatives across Europe.

Owner of a multifaceted business, working predominately in the Culture sector but also hospitality. Duties include day to day running of a business, including finance, marketing, design and implementation. The company is predominately a B2B (business to business) providing services to a wealth of clients. These services include providing logistic support, subcontracted management of projects and creative media/ marketing support.

As operations lead the expectation is to work closely with the Division Leader, Sales and Purchase Managers to ensure that everything runs as smoothly as possible. Reporting and working with the Operations Manager toconstantly improve and monitor team results and KPIs;Optimizing, standardizing and automating procedures and standard activities;Monitoring daily operations; overseeing the order book and supporting the team;Managing and improving performance of the logistics service providers; Linking demand (Purchasing) and supply (Sales) and planning;Inspire, motivate and develop the team through training and coaching;Various projects to take the department to the next level;

Senior Operations Manager for The Netherlands.

Operations Manager, for all warehouses outside of the Randstad area. Hiring, leading, developing and motivating a team of warehouses managers within mulitple cities across the Netherlands.Full responsibility on the operational performance of all warehouses, analysing data around sales, customers, and delivery to make informed decisions on how to drive sales while ensuring customer satisfaction.Ensuring the Gorillas spirit and company ethos is always up and spread around the cityBalancing the day to day warehouse operations with an analytical mindset to understand and develop strategies for how we can grow in the cities. Supporting the expansion team in launching new warehouses and help to increase coverage across the region.I am the main point of contact for the cities and communicate with many different stakeholders across operations, commercial, legal, marketing, payroll management/escalation and the country management. The pursuit of continuous operational improvements throughout my cities and the spokesperson for all the warehouses for all operations outside the Randstad.

Manager of City Operations (multiple warehouses) across the Benelux countries. Antwerpen, Brussel, Tilburg and Eindhoven. Belgium - Specifically establishing a working model for Belgium for efficient operations for new established cities. To guide and train operations to be self sufficient, operating to the standard we require for successful self management. Training Belgian City Operations manager, City Managers, Warehouse managers and WH staffing. Ready for official handover mid August to the Belgian team.

Lead & developed a team within my warehouse, being the person responsible for providing them a healthy and happy work environment. The first person of contact for any performance or operational questions of my warehouse.Sole manager of my own warehouse team consisting of supervisors, operations associates and the bike crew.Communicate daily with many different stakeholders, e.g. suppliers, shift leads, bike crew, landlords, customers, neighbors.Accountable for the warehouse performance and the achievement of warehouse KPIs.Analyze data around sales, customers, and delivery to make informed decisions on how to drive sales while ensuring customer satisfaction.Ensure product quality & availability through inventory accuracy.Conduct interviews for roles throughout the company internationally.Creator and innovator of streamlining systems, to produce a more efficient output, which has been copied by other warehouses throughout the company

Was the Interim Warehouse Manager of Gorillas Technologies BV for their expansion and launch into Belgium. Duties included the training and onboarding of all staff. Designing warehouse zoning and streamlining/efficiency gains over the course of the opening week. Organising garbage collection and the inventory management. Warehouse was situated in Antwerp Zuid Belgium. The location required lots of communication and team leading both in Dutch and English. Curret plans are to provide help remotely via a hotline and weekly catchup through the future months.

Leading and developing a team taking care of the warehouse operations while assisting with tasks as necessary.Assisting the warehouse manager and making sure that processes were implemented correctly.Responsible for strategic demand planning & inventory accuracy throughout warehouse.Responsible for incoming shipments & communication within your team as well as with delivery personnel.Ensuring optimal product quality and high customer satisfaction, including follow up calls and customer service communications. Manage riders and pick & packers in your warehouse.

Driving VIPs to functions, Assisted in fleet Management. Responsible, punctual, reliable, time management, navigation and general maintenance of vehicles. June 2020 I was offered the fleet management position which was deferred due to COVID-19 limitations.

Handling UK residents, and overseas claimants of government services, via calls, email response and live chat for assistance with their UK Government Digital identification. Providing support and solutions whilst handling sensitive information in a professional and expedited manner.

Part time role during Coronavirus.

Organising day to day operations for international touring theatre shows, including marketing, designing, travel logistics throughout the Netherlands/Belgium and communications between international clients and venues in English and Dutch. Merchandise transactions in Dutch theatres also bilingual in this setting.

Creator of marketing content, both still and video. Creator of promotional online marketing material and graphic design for use on posters, banners etc.

cast member, lead/harmony singer and multi instrumentalist for West End international touring theater show.

PR Business Development, hunting for more contracts, bookkeeping, customer service, website/ social mediamanagement and design. Learning how to use complicated electrical hardware and software for lighting andsound stage setups, including the maintenance and replacement of parts including vehicles. Team manager ofband members and personal liaison with clients. The application of Visa and work permits for overseasworking. Writing Contracts and legal requirements. Implementation and analysis of Marketing Campaigns.Complete organisation of touring logistics across Europe and North America, including bankroll, contracts,vehicle management, navigation, equipment rental and payment of local taxes.

Scouting for new talent, managing contracts and also performing.

Producer of new music, writing, publishing and catalog development.

Musical Director, Singer, Musician, Technical, Tour Manager, Bookkeeping, Visa Acquisition.

Singer, Musician, Technical Setup

Presenter and Educator, teaching science to children aged 5 to 12