Patrick Ryan, Cphr Email & Phone Number

Calgary, Alberta, Canada

• Lead employee engagement initiatives through implementing annual and pulse surveys, designing ongoing communications and training, conducting analyses of results, and crafting presentations for the Executive team and.
• Support and enable the implementation of talent processes, including performance management initiatives, nBox talent assessments using Workday Talent and Performance, and succession plan reporting for the Board of.
• Lead the enhancement and optimization of Workday Learning, including oversight of organization-wide training programs, testing scheduled releases, and the design and implementation of customized business processes and.
• Advise and consult with internal stakeholders within People and Culture and across business units to develop and deliver training initiatives, from one-off presentations and custom eLearning resources, to ongoing.

Calgary, Alberta, Canada

• Oversaw the performance management program for 3200+ unionized and non-unionized employees, advising and training HR business partners, developing web and email communications, facilitating classroom and online.
• Led the implementation and change management of performance management program transformations, including the introduction of online annual and probationary assessments for unionized staff in 2018.
• Centralized and automated performance management communications using Marketo.
• Conducted needs analyses and developed training resources, such as the creation of seven online modules, three classroom workshops, and online webinars for the performance management evolution project.
• Designed and implemented instructor-led training courses on topics such as service excellence, respect in the workplace, difficult conversations, feedback delivery, goalsetting, and personal effectiveness.
• Collaborated with HR business partners and business leaders to deliver learning and development initiatives that address business needs and enhance performance.

Calgary, Canada Area

• Led the new employee orientation program, including developing a full-day orientation agenda, designing print materials, training facilitators, and delivering bi-weekly orientation sessions for new employees.
• Contributed to the research, executive-leader proposal, and Drupal 7 website for the Performance Management evolution project.
• Led the implementation of PeopleSoft ePerformance 9.2, including configuration of templates, user acceptance testing, and collaborating with instructional designers to develop training materials.
• Supported the implementation of PeopleSoft Enterprise Learning 9.2 by developing the course catalogue, defining standards for learner group security, creating programs, and training administrators.
• Designed all-staff communications using Marketo, including multi-message campaigns for new hires and their managers.
• Chaired the HR Wellness Committee, overseeing annual budget and leading a team of 12 committee members.

• Scheduled, maintained course materials, and collaborated with facilitators on the delivery of 20+ courses.
• Developed post-learning assessments and conducted program evaluations for all classroom offerings.
• Collected results and prepared reports for executive leadership 360 reviews, presented to the President.
• Designed and maintained web content and monthly email communications for an all-staff audience.

Calgary, Canada Area

• Assessed training gaps and coordinated the delivery of 20+ courses for the Calgary regional office.
• Planned and deployed a framework for individualized learning plans based on service line and level.
• Delivered customized new-employee orientation sessions for groups of up to 12 individuals.
• Coordinated recruitment processes for both the Calgary Regional Office and National Office using OpenHire including sourcing and screening candidates, scheduling interviews, and maintaining employee records.
• Supported the design, collection, and tracking of semi-annual performance reviews for 230 employees.
• Produced monthly personnel utilization reports that were presented to senior management across Alberta.

Master Of Education (Med), Work And Learning

Bachelor Of Commerce (Bcomm), Human Resources And Organizational Dynamics