Analytics Consultant Ii
CurrentProvide service and support to the Home Lending business partners through maintenance and development of non-automated reporting and tools to increase business effectivenessDevelop call center dashboard and analytics based on current business structure that can be used to identify trends and opportunities in the businessLead weekly discussion around call center dashboard to identify trends and help drive the businessProvide consultative input and direction on home lending activities that gives business intelligence on performance trends, challenges, successes, and opportunitiesIdentify opportunities in our business performance and process through analytics, recommend actions for improvement and change, present analytic findingsUse Sequel Server to create SQL queriesFinancial/Data Analyst – Consultant (2014-2015)Responsible for performing reconciliations of WISe Data Marts supporting regulatory reporting and iHub dataAnalyzed and investigated variances; worked business partners to take action to remediate issues Supported the iHub project by analyzing System of Records data feeds and determining the appropriate parameters to perform Financial Comparisons/reconciliationsUsed TOAD to create SQL queriesPerformed audits on the output of iHub Financial Comparisons data and research issuesCreated SQL queries on cross-platform relational databases including Oracle and SQL Server