Chief Operating Officer
Current-provide a high-level of customer relations and service and ensure compliance with MFI policies and procedures.-Implement the strategic goals of the organization through day-to-day management of operations at the financial institution.-Perform supervisory duties and coordinate with the staff in all related areas of the department-Maximize the effectiveness and efficiency of branch operations and distribution network.-Portfolio management with supervision of the Regional Managers, Branch Managers and Loan Officers and provide them with adequate support to make sure that collections are always on time and that the quality of the portfolio remains excellent-Lead the delinquency management strategy, including legal actions against customers when appropriate