Customer Service, Sales, Shipping, Delivery, Manufacturing, Quality Control

Insurance Sales

Customer Service, Hiring, Training, Scheduling, Evaluating, Ordering, Sales, Merchandising, Inventory, Sales Analysis, Future Planning,

Customer Service, Inbentory, Sales, Training, Scheduling, Ordering

Management Significant Supervisor experience with staffs from 20 - 40 employees Responsible for the hiring and training of new employees, and on-going evaluation and development Inspirational and highly effective leadership, and communication skills that lead to 90% employee retention Expertise in ordering merchandise to achieve corporate inventory goal of 30 day supply or less  Excellent communication with vendors to maintain regular delivery of merchandise  Regular review of bids and contracts from vendors to ensure lowest price Supervise yearly physical inventory Kept losses below corporate goal of 3% Possess strong commitment to team environment dynamics while contributing expertise and following leadership directives Conduct reconciliation of accounts payable and receivable Expertise in shipping and receiving procedures Possess superior time and task management skills that enabled on time openings of two new stores and a store remodel  Experienced in payroll processing and benefits coordination Create customer friendly schedules while working at or below budget of 648 hours weeklySales Successful analyses of operating statements, department sales trends, and hot items reports led to increase sales above the 7% goal after 1 year to 30% in the second year Ability to forecast future sales by use of past sales performance reports Possess creativity to build eye catching displays to increase sales Consult with other managers on the best merchandise to sell Aggressively pursue all potential sales methods by visiting competitors regularly to review their presentations of merchandiseCustomer Service Possess strong communication, customer service and organizational skills which increased customer satisfaction from 70% to 85% Focus on customer comments and needs into merchandise to optimize sales growth Successful interactions with customers to generate repeat business and referrals

Scheduled staffAssisted manager in ordering for store and specific needs and requests of customersConsulted with manager on seasonal ordering, staffing needs, merchandising and displays, Helped to meet and exceed goals set for the storeAssisted in the review of operating statementsCompleted payrollTrained as a pharmacy technicianDelegated responsibility within my shift to finish tasks assignedConducted initial interviews for applicantsSupervised store in the absence of the store manager

Supervised shift staff of 6-10 employeesConducted customer service dailyMerchandised store to specifications givenTrained employeesOpened/closed storeWorked with cash and other payment methods dailyTrained in photo development methodsDelegated tasks to employees