Patrick Schiller Email & Phone Number

Quincy, Ma, Us

Quincy, Ma

• Handle all escalated customer issues.• Respond to inbound calls and customer emails in a timely manner.• Monitor jobs to ensure completion and delivery.

Quincy, Ma

• Provided quick and accurate response to customer concerns and questions.• Consistently accomplished top performer in calls taken and tickets per hour.• Assisted with supervisors on escalated issues.

Quincy, Ma

• Developed and presented financial solutions and ideas to over 200 clients.• Reviewed, modified, created and implemented financial plans to meet future goals and prepare for instabilities in the economic market.• Responded to client’s questions and concerns in a timely and thorough manner.

Lawrence, Ma

Lawrence Public Schools, Lawrence, MA 2002 - 2007Literacy Specialist, grades 1 thru 8, (2006 - 2007)• Worked with teachers and students to develop a writing curriculum across all academic areas. • Assisted over 800 students in the preparation of the annual MCAS testing.English Language Arts teacher, Grade 8, (2003 - 2004)• Inspired students to use their own experiences as the basis for creative writing. • Helped student’s complete over 100 college and university searches and applications as preparation for high school.Science teacher, Grade 7, (2002 - 2003)• Met and exceeded academic teaching in basic science. • Created a hands-on science fair where 120 grade 7students taught their idea to over 300 students from grades 3 to 5.