Patrick Schömann Email & Phone Number

Aachen, North Rhine-Westphalia, Germany

Customer service and consultation• Engage with customers to understand their needs and requirements for our companies products.• Comunicate with manufactorers via phone and email, in case of special purchase requests for products or quantities not normally carried in the store's inventory.• Handle return and exchange requests for defective products.Stock and order management• Monitore and manage inventory levels to ensure readiness to sell.

Aachen, North Rhine-Westphalia, Germany

This employment served as the practical component of my training, which I finished one year early due to exceptional performance.I graduated top of my class and with honors from the Chamber of Industry and Commerce (IHK) Aachen for overall excellent performance.I quickly took on the role of shift supervisor for a small team of colleagues and assisted the senior store manager in his duties: • Performing ongoing inventory control to make informed orders to ensure stock replenishment and maximize sales. • Monitoring the branch account of the retail location, including maintaining accurate financial records, preparing monthly profit and loss statements, analyzing financial data to identify trends and opportunities for improvement. • Provided administrative support for personnel management tasks, including creating and maintaining employee schedules, tracking time and attendance, and preparing reports to be presented to senior management.