Patrick Seo Email & Phone Number

Arlington, Virginia, United States

Herndon, Virginia, United States

Herndon, VA

We're a company of pioneers. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. For today’s pioneers, that’s exactly why there’s no place on Earth they’d rather build than Amazon.

We're a company of pioneers. It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. For today’s pioneers, that’s exactly why there’s no place on Earth they’d rather build than Amazon.

Micosoft GFS

• Managed data center operations spanning 30,000+ servers/net devices and the delivery of high- availability systems in a complex Microsoft production environment.
• Lead performance review meetings and further responsible for liaison communication with upper management on the status of operations and service.
• Assigning & managing troubleshooting ticket queues, perform regular system maintenance, and complete a variety of assigned tasks including rack and stacks and system and IP configuration
• Increased assets’ information accuracy from 86.85% to 99.21% through physical/logical audit over 30,000+ servers/net devices periodically
• Management and tracking of assets
• Train shift technician include new hired technician during shift

Microsoft GFC

. Perform server, storage, and net device troubleshooting and component replacement. Assigning trouble tickets, managing trouble ticket queues, perform regular system maintenance, and complete a variety of assigned tasks including rack and stacks and system and IP configuration. Hardware installation including: shelves, power strips, rails, cable.

Seocho-gu, Seoul, Korea

• Charged in pre- and post-sales with professional manners lead and coordinate project with partners and customers to maximize satisfaction.
• Served as a Tech Support Team Leader.
• Joined KT IP Conversion project
• Coordinated customers need with programmers to deploy on system.

Gangnam-gu, Seoul, Korea

• Served as a territory manager of Sniffer
• Had strong relationship with customers, partners and distributors in Seoul, Korea.