Patrick Shirley Email & Phone Number

Dobbins Arb

Responsible for the implementation of communications equipment to include Satellite Communications, RF Communications and 802.11 based Communications. Team responsibilities include the management of end user domain accounts, creation and deployment of terminal and user based group policies, operation and maintenance of network monitoring tools. ● Created and maintained standard operating procedures to ensure proper training was achieved while still delivering an above expected customer experience level.● Configure and maintained network monitoring tools such as SolarWinds and What’s Up Gold.● Configure Windows Distribution Services, VMWARE Workstaiton, VSphere Server, ESX, DHCP Scopes● Secret Security Clearance● Airman of the Year Award 2008● NCO of the Year Award 2009● Afghanistan - Operation Enduring Freedom 2013● Network Planning and Engineering Team 2016-2017

Buford, Ga

Designed, implemented and supported the migration of over 60% of Turnils IT infrastructure to Microsoft Azure. Created branch office VPN tunnels allowing all remote offices to utilize the infrastructure created in Azure. Engineered multiple Cisco Meraki networks, configuring multiple models of switch (layer 2 and 3), wireless access point and camera.Managed multiple domain controllers, DNS, DHCP, web servers (Windows and Linux) and file shares utilizing DFS.Administered Office 365, Google Business Suite and GoDaddy SAAS platforms.Supported end users by creating Active Directory accounts, SSL VPN accounts.Administered Avaya IP office, creating new lines and complex call routes with hunt group utilization.Managed Watchguard Firewalls for multiple locations, evaluating threat vectors and creating firewall policies to ensure secure uninterrupted operations were maintained.

Responsible for three teams creating databases, HL7 configuration and system sustainment of many of the technology products used by Compass operators. ● Created standard operating procedures for the successful configuration and management of over 100 operational databases.● Designed and built HL7 engine interfaces for hosted patient feeding applications.● Acted as technical project manager ensuring multiple deadlines were met on multiple unrelated projects.● Maintained Windows environments ensuring security posture compliance.● Increased operational efficiency by separating responsibilities in a manner to provide focus while still allowing the free flow of information within sub-teams● Review and approve statements of work from outside organizations when partnering on vendor provided solutions.● Oversee the complex database and application configuration components associated with many Compass technology solutions to include, Point of Sale, Patient Feeding, Credit Card Processing and Self Service Kiosks.

Duluth, Georgia

Resolving highly technical issues for end users and company stakeholders for both Support and Global Business Service teams.● Built multiple HL7 interfaces responsible for parsing ADT and ORM messages in multiple formats.● Led engineering within complex network environments adhering to PCI (Payment Card Industry) and HIPAA (Health Insurance Portability and Accountability Act) Security standards.● Provided direction to customer IT teams on the establishment of physical and virtual environments used for hosting patient feeding and point of sale systems.● Created support and implementation process documentation.● Oversaw the implementation of multiple Horizon Point of Sale installs in often complex network environments.

With an active customer base greater than 600 HotSauce Technologies created a position primarily responsible for the active client relations. Managing problematic sites, developing solutions in order to meet complex business practices and informing the client base of additional services and products offered by HotSauce Technologies.● Developed a working relationship with all multi-location client sites● Drove support standards in order to ensure customer satisfaction● Increased additional product sales by over 40%

Master Of Science - Ms, Cybersecurity And Information Assurance

Bachelor'S Degree, Information Technology

Associate’S Degree, Military Information Systems Technology

Associate’S Degree, Business Administration And Management, General