Patrick Shorey Email & Phone Number

Marlborough, Ct, Us

Markham, On, Ca

- Created a team of engineers to stabilize the POS ecosystem. - Integral part to the continuous deployment of several major upgrades to Xstore. - Re-designed key integrations for data, developed in house reporting for more proactive monitoring utilizing powershell, and lead several other stabilization upgrades within the Store Systems ecosystem that has allowed for a much improved, stabilized environment. - Works closely with our internal BA’s and our 3rd party systems integrator to provide constant updates to Xstore and bring new functionality to fruition in record time.- Maintains core store systems applications (Xcenter, ORCE, Xstore), while supporting other areas as needed (OROB)- Works closely with other management to help plan our roadmap and the timing and effort needed for future upgrades.

Dublin 2, Ie

- Lead teams on an as project basis to help implement the client’s needs. Particularly around the POS systems within a retail environment from requirements gathering, business planning, integrations, to core system selection process across multiple levels and areas within the business.- Scrum Master / Product Owner working in a SAFe Agile methodology alongside multiple other scrum teams.- Project planning and creating future roadmaps. Project sizing and determination of impact to the business as a whole.

Dublin 2, Ie

Birmingham, Alabama, Us

- Xstore implementation and management of Xstore for 1000+ stores - QA and End to End validation for Xstore POS system - Level 3 escalation for all technical questions Xstore, Relate, or Xcenter related - System administrator for the following systems (Xcenter, Relate, Xstore, Locate, Xpay) - Managing outside vendors for implementation and hardware procurement - Requirements gathering sessions, BRD/FRD creation

Jacksonville, Fl, Us

- Responsible for the administration of the following systems (Afaria, Micros Retail POS, XBR/Analytics, Vertex, Xcenter, Relate, SharePoint, Xpay, Kronos.)- Main Level 2 and 3 contact for corporate and store systems- Lead for QA on store systems- Responsible for maintaining and updating the corporate Intranet site which utilizes Microsoft SharePoint- Responsible for monitoring servers and applications for issues and providing/executing solutions- Assisting the business in understanding how systems function- Working with vendors to keep technology up to date and affordable in stores- Responsible for overseeing projects with our vendors for POS updates and technician dispatches- Responsible for coordinating new store openings/closings- Communicating with the business and vendors on requirements and expectations

Atlanta, Georgia, Us

- Responsible for Hardware Specialists on the team- Main contact for new store openings- Responsible for the Life cycle management of our systems- Main contact for clients on the progress of their store- Inventory Ordering- Responsible for configure POS Systems and servers for Edible Arrangements franchises- Responsible for network and system setup of new franchises- Responsible for deployment of equipment on an in store level- Lead QA for current and new builds of software- Responsible for managing nightly backups for stores- Responsible for off-site co-location for backups- Responsible for virtual systems in house for testing purposes- Responsible for configuration of Sonicwall routers- Promoted to Systems team lead August 2012

Bachelor Of Science (B.S.), Information Technology

Information Technology