Substitute teaching for academic and shop classes, grades 9-12

• Conducted lucrative sales meetings with doctors, hospital discharge managers, rehab facility home-care coordinators, and Hospice discharge planners which procured out-patient and home care equipment referrals• Managed and sold over 3,000 products in a 5,000 square foot retail store that produced $40,000/month cash and billable sales including 20-30 power items a month (scooters, wheelchairs, lift chairs)• Successfully negotiated 10 in-service contracts with assisted-living facilities for equipment rental and servicing• Directed a 10 person receivables department that billed over three million dollars in insurance claims annually to Medicare, CT Medicaid, Aetna, Blue Cross of CT, and others• Implemented a patient documentation system to expedite collection of all proper forms and doctor signatures required for reimbursement approval• Supervised a customer service group responsible for patient intake and equipment servicing and dealt with escalated patient concerns• Obtained and serviced over $150,000 in DME leases from manufacturers, suppliers, and dealers• Managed cash flow timing of insurance payment cycle to efficiently address company operational expenses, lease payments, debt servicing, and capital investments• Directed capital budgeting regarding infrastructure growth and computer system upgrade cycles including estimates, demos, training, and implementation• Administered servicing and maintenance of over a half million dollars in inventory including home oxygen equipment, hospital beds, wheelchairs, feeding pumps and supplies, and CPAP equipment• Held meetings with supplier sales representatives to assess new products quality, price, and delivery efficiency of existing and ongoing inventory• Trained and evaluated staff of 25-30 in all aspects of proper JAACHO-approved policy and procedure, software utilization, and emergency plans and preparedness