As a Team Manager at Twende kazi yango, I oversee the daily operations of a transport business with five drivers and vehicles, ensuring customer satisfaction, safety, and profitability. I apply my actuarial skills to analyze data, optimize routes, and manage risks. I also collaborate with the YANGO platform to leverage its technology and network to grow our business and reach new markets.In addition, I work as a Clients and events officer at Blackton Creatives, a leading innovation hub that develops client solutions and applications. I support the marketing and innovation teams by conducting market research, creating social media campaigns, and organizing events to showcase our products and services. I have contributed to the launch and promotion of several successful projects, such as the Probase Zambia Group app and the Nexus Music Entertainment website. I am passionate about using my creativity and analytical skills to solve problems and deliver value to clients.