Patrick Sikes Email & Phone Number
@homeserveusa.com
LinkedIn matched
Who is Patrick Sikes? Overview
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Patrick Sikes is listed as IT Service Desk Engineer at Blue Cross Blue Shield Association, a with 4959 employees, based in Chattanooga, Tennessee, United States. AeroLeads shows a work email signal at homeserveusa.com and a matched LinkedIn profile for Patrick Sikes.
Patrick Sikes previously worked as Information Technology Help Desk at Distributor Wire & Cable and Service Desk Analyst at Homeserve USA at Homeserve Usa. Patrick Sikes holds Associate'S Degree, Computer Science from Chattanooga College / Ecpc.
Email format at Blue Cross Blue Shield Association
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AeroLeads found 1 current-domain work email signal for Patrick Sikes. Compare company email patterns before reaching out.
About Patrick Sikes
I am dependable and hard working individual who strives to achieve the best solution for my customer's requirements.
Listed skills include Troubleshooting, It Service Management, Process Improvement, Program Management, and 14 others.
Patrick Sikes's current company
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Patrick Sikes work experience
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Information Technology Help Desk
Service Desk Analyst At Homeserve Usa
Operations Support Analyst
Performed Tier 1 Support for:• Daily assist 10,000 employees company wide via phone and email Personal daily call volume 30-50 calls• Troubleshot network connectivity issues• Assisted customer with software application installations and updates• Edited UK CITRIX registry files to correct user profile issues• Reset passwords in QUEST and BLUEZONE Mainframe systems• Assisted customers with connecting to network drives• Reset passwords and unlocked accounts for UK and RBC employees• Helped customers connect to network drives• Installed Network Printers• Provided assistance connecting to VPNs and RSA tokens• Alerted Tier 2 of outages and emergencys
It Helpdesk
• Daily assist employees company wide via phone and emailCall volume 30 calls • Fluent in Track-It Ticketing Systemo Properly documenting interactions with employees o Escalating tickets when required o Reviewing tickets for proper procedures and solutions• Documented process for applying fixes, installing software, and resolving reoccurring issues• Troubleshot network connectivity issues• Performed Tier 1 Support for:o Microsoft Office 2010• Assisted Employees with issues for Sharefile and Filesite system• Supported the following Operating Systems:o Windows 7• Installed printers• Provided assistance connecting to multiple VPNs via Verizon MIFI’s and RSA tokens
It End User Analyst
I answered calls and used ITSM to record my interactions with customers on a wide variety of subjects. These could include simple PC performance degradation, lost files, Outlook email malfunctions, VPN login assistance, password resets, or printer issues.
It End User Analyst
Colleagues at Blue Cross Blue Shield Association
Other employees you can reach at bcbs.com. View company contacts for 4959 employees →
Sai R.
Colleague at Blue Cross Blue Shield AssociationDallas-Fort Worth Metroplex, United States
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HB
Hima Bindu
Colleague at Blue Cross Blue Shield AssociationFolsom, California, United States
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PJ
Prudence Jones
Colleague at Blue Cross Blue Shield AssociationDetroit, Michigan, United States
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CS
Chase Stewart
Colleague at Blue Cross Blue Shield AssociationGreater Boston, United States
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KM
Kymecia Miller
Colleague at Blue Cross Blue Shield AssociationTulsa, Oklahoma, United States
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CD
Christine Davis
Colleague at Blue Cross Blue Shield AssociationWashington Dc-Baltimore Area, United States
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WS
Whitiney Sparks
Colleague at Blue Cross Blue Shield AssociationJacksonville, Florida, United States
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GA
Gary Atchley Rd, Ld, Cssd, Cdces, Cpt, Cscs
Colleague at Blue Cross Blue Shield AssociationBirmingham, Alabama, United States
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PL
Paula Larnaudie Plachot
Colleague at Blue Cross Blue Shield AssociationPunta Del Este, Maldonado, Uruguay
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JU
Jina Upright
Colleague at Blue Cross Blue Shield AssociationUnited States
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Patrick Sikes education
Associate'S Degree, Computer Science
Education record
Frequently asked questions about Patrick Sikes
Quick answers generated from the profile data available on this page.
What company does Patrick Sikes work for?
Patrick Sikes works for Blue Cross Blue Shield Association.
What is Patrick Sikes's role at Blue Cross Blue Shield Association?
Patrick Sikes is listed as IT Service Desk Engineer at Blue Cross Blue Shield Association.
What is Patrick Sikes's email address?
AeroLeads has found 1 work email signal at @homeserveusa.com for Patrick Sikes at Blue Cross Blue Shield Association.
Where is Patrick Sikes based?
Patrick Sikes is based in Chattanooga, Tennessee, United States while working with Blue Cross Blue Shield Association.
What companies has Patrick Sikes worked for?
Patrick Sikes has worked for Blue Cross Blue Shield Association, Distributor Wire & Cable, Homeserve Usa, Unum, and Miller And Martin Llc.
Who are Patrick Sikes's colleagues at Blue Cross Blue Shield Association?
Patrick Sikes's colleagues at Blue Cross Blue Shield Association include Sai R., Hima Bindu, Prudence Jones, Chase Stewart, and Kymecia Miller.
How can I contact Patrick Sikes?
You can use AeroLeads to view verified contact signals for Patrick Sikes at Blue Cross Blue Shield Association, including work email, phone, and LinkedIn data when available.
What schools did Patrick Sikes attend?
Patrick Sikes holds Associate'S Degree, Computer Science from Chattanooga College / Ecpc.
What skills is Patrick Sikes known for?
Patrick Sikes is listed with skills including Troubleshooting, It Service Management, Process Improvement, Program Management, Energy, Project Management, Customer Service, and System Administration.
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