Patrick Sikes Email and Phone Number
Patrick Sikes work email
- Valid
- Valid
Patrick Sikes personal email
I am dependable and hard working individual who strives to achieve the best solution for my customer's requirements.
Distributor Wire & Cable
View- Website:
- homeserveusa.com
- Employees:
- 650
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Information Technology Help DeskDistributor Wire & CableChattanooga, Tn, Us
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Service Desk Analyst At Homeserve UsaHomeserve Usa Nov 2017 - PresentChattanooga, Tn -
Operations Support AnalystUnum Jan 2016 - Nov 2017Chattanooga, Tennessee AreaPerformed Tier 1 Support for:• Daily assist 10,000 employees company wide via phone and email Personal daily call volume 30-50 calls• Troubleshot network connectivity issues• Assisted customer with software application installations and updates• Edited UK CITRIX registry files to correct user profile issues• Reset passwords in QUEST and BLUEZONE Mainframe systems• Assisted customers with connecting to network drives• Reset passwords and unlocked accounts for UK and RBC employees• Helped customers connect to network drives• Installed Network Printers• Provided assistance connecting to VPNs and RSA tokens• Alerted Tier 2 of outages and emergencys -
It HelpdeskMiller And Martin Llc Jul 2015 - Nov 2015• Daily assist employees company wide via phone and emailCall volume 30 calls • Fluent in Track-It Ticketing Systemo Properly documenting interactions with employees o Escalating tickets when required o Reviewing tickets for proper procedures and solutions• Documented process for applying fixes, installing software, and resolving reoccurring issues• Troubleshot network connectivity issues• Performed Tier 1 Support for:o Microsoft Office 2010• Assisted Employees with issues for Sharefile and Filesite system• Supported the following Operating Systems:o Windows 7• Installed printers• Provided assistance connecting to multiple VPNs via Verizon MIFI’s and RSA tokens -
It End User AnalystTva Dec 2011 - Apr 2015I answered calls and used ITSM to record my interactions with customers on a wide variety of subjects. These could include simple PC performance degradation, lost files, Outlook email malfunctions, VPN login assistance, password resets, or printer issues.
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It End User AnalystTennessee Valley Authority 2011 - 2015
Patrick Sikes Skills
Patrick Sikes Education Details
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Chattanooga College / EcpcComputer Science -
Tyner High School
Frequently Asked Questions about Patrick Sikes
What company does Patrick Sikes work for?
Patrick Sikes works for Distributor Wire & Cable
What is Patrick Sikes's role at the current company?
Patrick Sikes's current role is Information Technology Help Desk.
What is Patrick Sikes's email address?
Patrick Sikes's email address is ps****@****num.com
What schools did Patrick Sikes attend?
Patrick Sikes attended Chattanooga College / Ecpc, Tyner High School.
What are some of Patrick Sikes's interests?
Patrick Sikes has interest in Children, Education, Science And Technology, Animal Welfare, Arts And Culture, Health.
What skills is Patrick Sikes known for?
Patrick Sikes has skills like Troubleshooting, It Service Management, Process Improvement, Program Management, Energy, Project Management, Customer Service, System Administration, Software Documentation, Active Directory, Power Generation, Visio.
Who are Patrick Sikes's colleagues?
Patrick Sikes's colleagues are Randy Boutte, Michael Wilk, Casey Fowler, Joshua A. Cohen, Mba, Edna Braddy, Mckayla Blackstone, Zareya Moore.
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3roomstogo.com, hsn.net, kobie.com11 +172751XXXXX
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Patrick Sikes
New York City Metropolitan Area3gmail.com, aol.com, bwater.com2 +195434XXXXX
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