Branch Manager
St. Louis, Missouri, Us
Management of Customer Service and Operations:Manage overall operations and supervise the management teamDevelop overall branch business and operational strategyDevelop overall branch customer service strategyDevelop, plan, and oversee the management of the fleet ( 200 + )Human Resource Management:Establish overall training and development strategy for branch employeesSupervise, mentor, train, coach. evaluate and develop staffConduct in recruitment, interviewing, and hiring of branch employeesAdminister/recommend disciplinary action, promotions, transfers, and other personnel actions, including investigating employee complaints.Sales and Marketing/Financial Performance:Develop overall sales and marketing strategy for the branchDevelop, plan, and actively participate in branch sales and marketing efforts to increase and improve businessCall on existing and potential customers to develop and maintain businessManage branch receivables, including negotiating payment plans, collecting from difficult accounts , preparing write-offs for uncollectible accounts, and recommending accounts for referral to collectionsReview and analyze reports, financial statements, and billing