I'm responsible for the recruitment and on-boarding of new franchisees in the US as well as oversee our Canadian operations with the mandate to grow franchisee year over year sales and profitability.

With Resonance Renovation I purchased and flipped over 20 homes all while running 6 renovation crews working in high-end homes all over the greater Montreal area.

My team and I were responsible to recruit, train and support franchisees. In years the division grew by 54% and achieved 96.6% customer satisfaction with 38 franchisees and 300 painters who painted 1700 homes. During that time, I received “examiner” certification which, within “The Franchise Company” allows a VP to certify other executives (GMs and VPs) with different leadership and management skills. These certifications are recognized throughout what is now called “First Service Brands”, a $1.7 billion publicly traded company that owns CertaPro, Floor Coverings International, California Closets, Paul Davis, Pillar to Post and, of course, CollegePro.

Responsible for overseeing franchisees and coaching them to reach their goals. Won the customer service award for my division.

Made President’s Club (top 15% of franchisees) and won Rookie of the Year for Canada. In my second year I made President’s Club again and won manager of the year.