Patrick Sotelo Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

San Francisco, Ca, Us

Palo Alto, California, Us

-Provide technical assistance in quality improvement to L.A. County DHS to support accomplishing the goals of the Practice Transformation Network (PTN) initiative being led by L.A. Care Health Plan.-Assist with initiatives/meetings as needed to ensure the success of this project.-Execute work plans for individual practices and provide feedback to help update relevant areas of the work plan using the LAPTN project management tool(s). -Provide technical assistance (TA) to individual practices in transforming their practices and improving patient care using QI strategies like PDSA cycles. -Regularly assess, track, and report out on practice progress in improving clinical quality measures and meeting transformation milestones.-Follows all policies and procedures concerning confidential information including internal use and restricted information, as well as protected health information.

Oakland, California, Us

•Data analysis and optimization•Act as a liaison, problem solver and facilitator while assisting in project plan developments and business strategies•Recognize and communicate projects and team successes•Assist in performing tactical activities under the direction of project leads and managers•Perform technical tasks using EPIC Haiku, Health Connect, KP.org, KP Mobile, and Preventive Care App•Participate in program meetings in order to enhance patient quality service•Negotiate agreements on project schedules and budgets as well as develop partnerships with local businesses in order to become an official vendor for the GSAA for events through clear communication and contracts•Cultivate and reinforce appropriate group values, norms, and behaviors•Work with project leads in order to deliver the status of current program state as well as creating data reports•Coordinate department events by ensuring all orders are received and organized in a timely manner to ensure meeting productivity

Oakland, California, Us

•Supervise interns to ensure program satisfaction•Conduct new intern onboarding sessions in order to familiarize school faculty and new students with Kaiser Permanente•Build relationships with key contacts including students and program participants•Successfully train over 100 college student interns on patient interaction and technical aspects of Kaiser’s internal applications through computer and ipad usage•Lead 7 high school interns during their Summer Youth Externship Program in order to reach the goal of 1,300 Member Photo Identifications onto personal medical records, surpassing the goal of 1,000. (2.5 month span)•Successful implementation of a ticketing workflow between physicians, medical assistants, nurses, staff, and TLC Ambassadors (1 month implementation)•Helped to develop a more efficient and digital onboarding process between Kaiser Permanente and California State University Eastbay to ensure a smooth workflow for both entities•Manage technological tools in order to ensure that hardware is secure and ready for use (ipads, ipods, and computers)•Help assist students with shadowing opportunities for various Kaiser Permanente specialty departments•Schedule interviews with highly considered candidates•Ensure that candidates are on the right track through follow ups via email or by phone

Oakland, California, Us

•Successfully execute assigned tasks from my manager•Network with other healthcare employees and contact other Kaiser facilities for research purposes •Attend meetings and schedule them as necessary•Promote KP mobile applications to patients and families•Shadow physician during patient visits with the family’s permission•Scribe meeting minutes

Bachelor Of Science (B.S.), Health Sciences- Health Care Administration & Management

General Studies

High School Diploma