Patrick Spence

Patrick Spence Email and Phone Number

Project Manager | Digital Payments | Client Experience | Focused Leader @ FedEx Express Canada
Patrick Spence's Location
Toronto, Ontario, Canada, Canada
Patrick Spence's Contact Details

Patrick Spence personal email

About Patrick Spence

I am a Project Advisor with a successful track record in developing solutions in the Revenue Operations space. I have a curious mind to regularly challenge and adapt solutions to a constantly changing business landscape.For over 20+ years, I have led and implemented business improvement solutions for small and large companies. I have successfully managed external vendors to ensure consistent and compliant service level agreements.

Patrick Spence's Current Company Details
FedEx Express Canada

Fedex Express Canada

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Project Manager | Digital Payments | Client Experience | Focused Leader
Patrick Spence Work Experience Details
  • Fedex Express Canada
    Revenue Project Advisor
    Fedex Express Canada Nov 2020 - Present
    Toronto, Ontario, Canada
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  • Fedex Express Canada
    Sr. Revenue Project Analyst
    Fedex Express Canada Dec 2007 - Nov 2020
    Toronto, Canada Area
    Product lead for implementing and optimizing Canadian digital payment solutions.Subject matter expert in payment management systems, end to end flows, fraud prevention, product development and channel optimization.Worked with global sited project teams, managed the business requirements for multiple applications and ensured quality assurance. Led or supported projects from initiation to implementation while leveraging best PM/PDM practice standards and processes.
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  • Optech Incorporated
    Project Manager
    Optech Incorporated 2004 - 2007
    Toronto, Canada Area
    Accountable for the development and delivery of product enhancements to proprietary software and hardware for LiDAR (Laser imaging and detection ranging) systems. Worked closely with upper management and engineers to make sure that the scope and direction of each project was delivered on schedule and on budget. Budgets ranged from $6K to $600K.Provided product training to local and international customers.
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  • Optech Incorporated
    Team Leader & Project Manager
    Optech Incorporated 2001 - 2005
    Toronto, Canada Area
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Patrick Spence Skills

Project Planning Project Management Leadership Program Management Continuous Improvement Team Leadership Payments Strategic Planning Analysis Process Improvement Operations Management Agile Methodologies Agile Project Managment Quality Assurance Electronic Payment Processing Cybersource Vendor Management Business Process Improvement Service Delivery Customer Experience User Stories User Experience User Acceptance Testing Remote Troubleshooting Reporting And Analysis Business Process Problem Solving Business Analysis Integration Defect Life Cycle Business Requirements Paypal Integration Electronic Payments Product Management

Patrick Spence Education Details

Frequently Asked Questions about Patrick Spence

What company does Patrick Spence work for?

Patrick Spence works for Fedex Express Canada

What is Patrick Spence's role at the current company?

Patrick Spence's current role is Project Manager | Digital Payments | Client Experience | Focused Leader.

What is Patrick Spence's email address?

Patrick Spence's email address is jp****@****hoo.com

What schools did Patrick Spence attend?

Patrick Spence attended General Assembly, British Columbia Institute Of Technology, Concordia University.

What skills is Patrick Spence known for?

Patrick Spence has skills like Project Planning, Project Management, Leadership, Program Management, Continuous Improvement, Team Leadership, Payments, Strategic Planning, Analysis, Process Improvement, Operations Management, Agile Methodologies.

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