- Compose service estimates by reviewing information obtained from customers and conducting field inspections of issues that need to be serviced.- Responsible for calculating payroll, including commissions, and ensuring information is accurately processed through payroll service.- Manage all billing including the preparation of invoices, processing of credit card and check transactions, and resolving any billing discrepancies.- Manage all accounts receivable, make collection calls, and compose and send collection letters to past due accounts, as well as assisting with accounts payable. - Monitor, maintain and order supplies necessary for upcoming jobs.- Conduct sales though business to business, telephone, mail and email marketing. - Provide field assistance with gutter installations and maintenance, power washing, snow removal, and underground drain installations, when necessary.

Supervisor – Asset Location Department- Monitored and assigned work load for approximately fifteen employees, trained new hires, managed department schedule, and provided instruction for complex files.- Created and maintained spreadsheets that tracked daily and monthly employee work productivity and conducted departmental performance reviews based on such spreadsheets and case work.- Helped multiple individuals increase productivity by up to thirty percent by instructing them on how to refine their file reviewing procedures. - Analyzed and interpreted data received from various sources including Experian credit reports, LexisNexis, and Accurint to locate individuals and their assets. - Saved the company approximately twenty thousand dollars per year by proposing to eliminate a redundant business report that had previously gone unnoticed.