Ethan ‘Patrick’ S. Email & Phone Number

As a Senior Analyst in the Office of the CEO at Asurion, I lead initiatives that transform operational efficiency and client engagement. Specializing in Lean Six Sigma methodologies, I oversee a portfolio of process improvement projects that have driven over $1M in cost savings. Serving as the primary escalation contact, I manage crisis responses and support a high-value client portfolio exceeding $5B in revenue, ensuring seamless client experiences and alignment with Asurion’s strategic goals.In addition to my role at Asurion, I am the Director of Marketing Operations at Legacy Lake Living, a Sotheby’s International Realty startup brand, where I implement technology strategies to drive efficient client acquisition and position the brand for long-term success in a competitive market.I am also the Founder and Principal of Sylvester Solutions, a consulting firm focused on providing process and technology solutions for small and medium-sized enterprises. Our mission is to empower businesses to save time and resources through strategic innovation.I hold a Lean Six Sigma Green Belt from the University of Tennessee and Asurion and am currently advancing my expertise with a Black Belt certification. Passionate about bridging data insights with operational excellence, I am dedicated to driving impactful, client-focused strategies that generate measurable results.