Business Operations Manager
CurrentBusiness management and project support for a Managed IT Data Service Provider.• Led project application change initiative bringing new functionality to company’s data quoting system. • Designed comprehensive Management of Change plans to facilitate organizational and process improvements for internal and/or external adoption. • Documented, planned, and updated current purchasing process to gain nearly 20% more-time efficiency. • Directly managed purchasing and billing teams for all Scantron Managed IT Solutions division.• Regularly present recommendations and solutions to stakeholders and senior level management.• Primary contact for all vendor relations and negotiations.