Patrick Taylor Email & Phone Number

North West

Patrick Taylor Consulting Limited

Direct responsibility for the divestment of SGN from the SSE portfolio including all aspects of business and IT separation. Owned and managed the significant change related to separating out the SGN entity including the shared business processes and substantial legacy IT footprint that required to be unpicked from SSE’s data centres.Key Accomplishments: Direct ownership and management of the divestment plan including the Transitional Service Agreement (TSA) and reporting to the senior leadership teamDeveloped the scope and plan for all activities that needed to be undertaken to ensure separation without any loss of service to either business entities including significant challenges related to changeManaged all aspects of the contracts with 3rd parties (HCL, Neos) and overall budget for the programme (circa £2M)

Leeds

Direct responsibility for mobilisation and initial execution of a £76M programme of work to address historical technology debt and establish new digital capabilities and services in the University of Leeds (split into 5 core areas: People & Structure; Service Improvement; Infrastructure; Cloud (PaaS, IaaS, SaaS) and Data & Integration). Translated the 5-year business strategy into a defined portfolio of programme work and oversaw the mobilisation of the programme including the initiation of first wave of key projects.Key Accomplishments: Translated UoL’s IT Transformation Business Case into a discrete portfolio of defined projects. Coordinated senior stakeholders (CFO, COO, CIO etc.) to agree the sequence and priority of the projects in the portfolioDirect ownership and management of mobilisation – including resourcing and recruitment, engagement of appropriate third parties (System Integrators and Technology Partners eg. Accenture, Avanade, Microsoft) and initial management of first wave of priority projectsDefined and established the appropriate Governance framework to provide oversight on the Transformation Programme

COVID pandemic resulted in a break from employment

Tarmac, Birmingham, West Midlands Jun 2016 – PresentProgramme Manager, Customer Digital Experience Transformation InitiativeOwned and directed an initiative to scope the transformation of Tarmac’s digital delivery capabilities, based on cloud-based collaboration tools and platforms, to align to their vision of superior Customer Experience. Undertook market analysis of digital delivery trends and organised third party workshops to assess Tarmac’s current capabilities and identify opportunities to deliver products and services. Identified key workstreams and built the detailed plans for execution of each initiative.Key Accomplishments: Shaped Tarmac's Customer Experience IT StrategyTranslated Tarmac’s vision of improved customer experience into a transformation portfolio of defined projects Direct ownership and management of a number of projects delivering S/4 HANA & SAP Hybris (SAP Customer Experience), Salesforce (CRM) and Contact Centre (CISCO) capabilities.Managed the significant stakeholder engagement across multiple business units and diverse range of senior stakeholders (including Board Level/C-Suite) to get buy-in to fund and deliver the programme

Programme Manager, Centre of Digital CompetenceDirected all activities associated with scoping and delivering a Centre of Digital Competence (CoDC) to support internal resources to more efficiently interact with external suppliers in the Supply Chain function. Undertook root cause analysis/mapping on the current state (Employee satisfaction surveys, ‘Voice of the Business/Customers/Suppliers’, Interviews with key stakeholders) to focus the outcome on improving user and customer experience. Scoped, analysed and identified target solutions for processes, data flows and ERP systems which were inconsistent, disjointed and outdated. Spearheaded business functions to adopt ‘Digital by Default’, identifying appropriate web-based solutions to better manage transactions between Rolls-Royce and their customers/suppliers.Key Accomplishments: Provided expertise in delivering and executing a shift to the new CoDC function by consolidating and optimising the disparate centres of technical competence.Steered the significant change implications effectively and with sensitivity due to potential outsourcing, engaging a broad spectrum of business leads, HR, Employee Work Councils, Union representatives and suppliers.Successfully managed the development of a new procurement portal and initiated a pilot in the Source-to-Pay business function to test the new CoDC capabilities.

Warwickshire

Wolseley, Leamington Spa, Warwickshire Jan 2013 – Apr 2014Programme Manager, European Data Centre ConsolidationPivotal role as overall Programme Manager to turnaround a failing European data centre consolidation project, providing traction to the programme delivery on the basis of previous work for the company. Key Accomplishments:Reduced the complexity of the existing data centre landscape and consolidated service provision to purpose-built primary (Production) and secondary (Development/Testing) locations without any business disruption or impact on the legacy IT capabilities.Expertly handled the significant stakeholder engagement and change management implications due to the shift in geographical locations, organisational change and the deployment of a revised shared-service delivery model.Successfully led a highly technical professional team of approximately 40 members and delivered against a budget of £12M.

14 years' of experience at Accenture mainly focused on large-scale transformational programmes:Programme Manager, Real-time Supply Chain, Sainsbury's, 2011-2012Global Programme Lead, ERP Transformation , Wolseley, 2008-2011Programme Manager, Global ERP Programme (SAP), Johnson & Johnson, 2007-2008Programme Manager, R&D IT ERP Portfolio Review, Novartis, 2006-2007Programme Manager, IT Service Delivery and Management Review Programme, Astra Zeneca, 2005-20006Programme Manager, Global ERP Systems Development (SAP) Bausch & Lomb, 2002-2005Project Manager, European Financials ERP Implementation (Oracle) Programme, Adecco, 2001-2002Business Analyst, Consent Decree LIMS/MIRS Management Controls and Support Systems, Wyeth Ayerst, 2000-2001Business Analyst, PeopleSoft ERP Programme GlaxoSmithKline, 1998-2000