Healthcare Soc Dispatcher
Current• Maintain, update, and record detailed records of calls in a physical and electronic database.• Answer incoming calls via multiple communication devices.• Daily inventory check of temporary facility badges and keys.• Dispatch calls to appropriate personnel.• Contact and coordinate with local emergency services as needed.• Monitor alarms that terminate into the SOC.• Monitors emergency help phones and access control systems on site through C-Cure.• Maintain contact information for emergency services, facilities, and after hour’s personnel. • CCTV surveillance over multiple buildings and facilities.• Schedule personnel to appropriate posts for start and mid shift changes.• Prioritize call types for immediate and delayed response.• Daily utilizations of Windows 7, 10, and 11.