Patrick Thomas Email & Phone Number

Australia

Auckland, New Zealand

New Zealand

Network maintenance and administration, including hardware and device installation configuration and monitoring.• Working with Cisco ASA and SonicWall Firewalls for managed security and VPN terminations.• Datacenter router configuration and BGP peering with other ISP’s• Managing Office networking, layer 3 Access requests and layer 2 port configurations.• Operational support of production systems and live in-house deployed applications.• 24/7 on-call Engineer responsibility for any afterhours server or network infrastructure issues and maintaining service availability.• Administration of physical and virtual servers, OS configuration and updates.• Hosted Virtual Machines and accompanied network inter-connectivity for 3rd party clients and the ongoing maintenance and resolution of issues related to those servers/clients.• Core IT applications support and maintenance. Including Active Directory, DNS, Exchange, and various Healthlink proprietary applications.• Designing and implementing various projects, including infrastructure upgrades, expansions or deployment of new services.• Management of VMware/ESXi environment which consists of over 200 virtual machines spread over several ESXi Hosts• Microsoft SQL 2008 Database Administration and Management.• Maintaining High Availability of network circuits or having pre-configured manual fail-overs of networking equipment.• Disaster Recovery and backup of Virtual machines and Databases using Veeam and Microsoft DPM.• Manage and deploy Azure business requirements - Active Directory, Endpoint Manager, MFA, Office365

Auckland, New Zealand

Configure and deploy SonicWALL Firewalls to client network infrastructure specificationConfigure and Assist with internal office network infrastructure.-Includes: Skype for Business,VMware, Veeam backup's, Microsoft Exchange, Active Directory, Office 365 and Desktop support.

Auckland, New Zealand

Supporting existing customers in the use of HealthLink products and services by handling inbound calls and making outbound calls. Supporting HealthLink staff particularly sales staff and Customer Service Managers with their customer facing activityGrowing both the number of customers (new sales) and the range of services used by existing customers (extended sales)Taking ownership of all customer technical problems including managing 2nd and 3rd tier escalation both internal to HealthLink and external (partner organisations)

Auckland, New Zealand

Woodstock, Cape Town, South Africa

Montague Gardens, Cape Town

Cape Town Area, South Africa

Certified Sonicwall Security Administrator (Cssa), Network Security Basic Administration

NS-103

Ccna, Routing And Switching

Bcom Marketing With A Major Economics

Matric