I am CIP qualified. I currently deal with personal and business motor insurance policies. Managing inbound queries and fulfilling outbound quotation requests.I regularly interact with underwriters negotiating the best solutions and prices for my customers.I aim to give my customers a smooth experience and a fast turnaround for each query.

As the head of sales for this start up business my role was to build successful sales teams for both broadband and VOIP departments, while improving hardware sales through our website.Along with my management duties I would find new opportunities for both sales and promotion. As well as this I would take the lead for large sales meetings or opportunities.

My primary duties were driving sales. I did this by ensuring my team had the tools they needed to achieve their KPI's. I did this by coaching and training my team on areas they are finding difficult. I updated KPI trackers to them simple for each team member to follow. Along with this I hold monthly/weekly incentives to get all team members involved and excited about selling. Along with driving sales I also managed compliance ensuring all paperwork/ necessary jobs for the shop to run were completed correctly. I also trained staff in jobs they were unable to complete to ensure the workload is evenly distributed throughout my store. I also monitored stock levels to ensure we had the products necessary to hit our KPI’s.