Patrick Thongpasouk Email & Phone Number

Columbus, Ohio Metropolitan Area

Detroit Metropolitan Area

• Supported a $51 million store
• Developed and coached around 60 team members to drive sales and produced the highest sales compensation in all departments as a team. Overseeing, style, beauty, and electronics.
• Surpassed company sales goal and last year’s sale goals by 120% with style seeing the biggest jump of 102%
• Conducted and screened multiple interviews per week to align with any staffing needs and support trending sales growth
• Demonstrated a commitment to diversity, equality, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Novi, Michigan, United States

• Supported a $2.1 million store
• Recognized the importance of e-commerce versus in-store experience. Used our online inventory to drive business and KPIs by an increase of 56% in sales week-to-week
• Headed a high level of training and developed around 25 employees
• Recruited and screened potential associates with a goal of 6 interviewees per week
• Performed all store operations such as cash wrap management, conference calls with upper management, floorsets, asset protection, customer service issues, schedule management, and HR-related issues

Toledo, Ohio, United States

Frankling Park Mall, Toledo Ohio

Greeted customers and offered assistance. Helped customers make selections by offering suggestions and opinions. Recommended merchandise based on individual requirements. Cashed customers and marketed future sales and promotions offered by the store. Applied sensors to all new shipments and as well as providing a clean and organize stockroom.

Columbus, Ohio Area

Performed all nail care services. Cleaned, maintained and sterilized tools as well as the salon. Completed training and classes for renewal of nail and salon managing license. Sold and promoted nail products. Answered phone calls and scheduled appointments. Managed inventory and purchased new products for the salon. Cashed out and rescheduled appointment.

Columbus, Ohio Area