A result driven individual with a career spanning over 10 years in hospitality, I am a Leader with proven abilities in guest engagements, leading projects, and improving efficiency in operations while successfully directing a large team in order to achieve quality goals and financial targets. I have Experience in leading enterprise wide implementations and business plan recommendations. I am proficient in problem-solving and excellent leadership skills, and I believe that constant innovation at work is crucial in maintaining top position amongst competitors especially in the hospitality industry.
Elite Consultants Rwanda
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Hospitality ConsultantElite Consultants RwandaUnited Arab Emirates
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Hospitality ConsultantElite Consultants Mar 2022 - PresentHospitality consultant, Project management, Operation management
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Front Office ManagerGrand Hotel May 2019 - Aug 2024Nairobi -
Assistant Front Office ManagerSankara Nairobi May 2016 - Aug 2016Westlands -
Guest Service Agent SupervisorGuest Engagement Executive: Jadini Beach Hotel, Managed By Alliance Hotels And Resorts Sep 2011 - Sep 2015Palace Downtown Dubai, Managed By The Address Hotels And Resorts
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Gsa SupervisorEmaar Hospitality Group Sep 2007 - Sep 2015- Taking care of the Guest Service and the Business Lounge Operates- Departmental Trainer- Conducting briefing and take a proper handover from previous shift- Liaising with other concerned department to ensure that requests are done.- Handling staff inter-flex and liaising with Human Resource staff pay slips and lieu days- Handle guest complains with offering effective resolutions - Turning guest challenges into come back experience- Doing appraisals for the Guest Service and Business Lounge staffs- Controlling the inventory and Purchasing Request for the Front Office Department - Taking care of the Executive Lounge and its operations.
Patrick Thuo Skills
Patrick Thuo Education Details
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Glion Online Mba In International Hospitality And Service Industries ManagementSpecializing In Marketing And Innovation -
Colombia Southern University, Usa3.5
Frequently Asked Questions about Patrick Thuo
What company does Patrick Thuo work for?
Patrick Thuo works for Elite Consultants Rwanda
What is Patrick Thuo's role at the current company?
Patrick Thuo's current role is Hospitality Consultant.
What schools did Patrick Thuo attend?
Patrick Thuo attended Glion Online Mba In International Hospitality And Service Industries Management, Colombia Southern University, Usa.
What skills is Patrick Thuo known for?
Patrick Thuo has skills like Hospitality Management, Hospitality Industry, Hotel Management, Front Office, Pre Opening, Hotels, Hospitality, Revenue Analysis, Opening Hotels, Bill Reconciliation, Bill Processing.
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Patrick Thuo CHRA®
Regional Human Resources At Trademark Africa|Hr Analyst| Hris| Data Person|Certified Human Resource Auditor Chra®Kenya -
Patrick Thuo
Kenya1ubagroup.com -
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Patrick Thuo
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