Patrick Touma Email & Phone Number

Milan, It

Milan, Mi, It

Milan, Mi, It

-Contribute to sales plans for the store, implement activities as per the agreed plan and carry out cost control measures to achieve set targets vs budgets-Monitor the sales figures against forecasts, analyze and interpret trends and capitalize on data to maximize sales and profit-Oversee the implementation of customer service standards in the store, and ensure customer satisfaction and efficient handling of complaints-Observe the standards and provide feedback and coaching for the team-Manage and control all aspects of stock management of the store, ensure adherence to procedures and guide the team towards achieving targeted stock levels and minimizing stock loss-Organize and implement sales promotional and any marketing activities in conjunction with the Operations and ensure that the set up is in line with operational policies and successful-Keep up to date with market trends pertaining to industry/trade/product category, customer preferences and competitor activities-Prepare sales analyses and reports on operational issues, market trends, competitors and customer to facilitate overall decision-making on store management strategy.-Ensure optimum staffing levels are maintained-Ensure that the training, development and motivation of staff is implemented as well as coach and mentor the team to ensure they are encouraged to maximize their capability and contribution

Over achieving store monthly and yearly targets, High Mystery Shopper, Quality Assurance and stock shrinkage results.

Bs, Computer Science

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General