Patrick Traba Email & Phone Number

London, England, United Kingdom

• Managing day-to-day responsibilities.
• Seek out new ways to change processes to be as efficient and productive as possible.
• Work closely with Supporter Operation Assistants to fulfil duties in the timeframe set (KPIs & SLAs).
• Make sure income is correctly stored on the CRM.
• Response handling accuracy, and adherence to relevant regulatory requirements e.g. Gift Aid/BACS for Direct Debits.
• To manage GA planning time and ensure WA complies and maximises return from the GA Scheme.

London, England, United Kingdom

• Liaised via telephone and email with recruiters in a structured manner daily for vacancies, market networking and feedback.
• Developed ongoing relationships with Executive Search Consultant contacts.

Ilford, England, United Kingdom

• To investigate and decide Penalty Charge Notice representations and challenges, in a timely manner and in line with legal requirements, council policies and procedures.
• Highest performer in the key decision-making challenge/representation (appeals) process.
• To deal with ad hoc correspondence and other duties (including requesting refunds, responding to emails and occasional phone calls) in order to ensure the smooth running of the office.
• To identify and report problems as and when they come up, as well as make the occasional thoughtful suggestion for developing procedures to improve service delivery and efficiency.
• Providing knowledgeable parking advice to the public.
• Handling stage 1 complaints.

Shoreditch

• Building report and long-term relationships with potential and current clients.
• Reaching out, responding to and closing sales for SME enquires using consultative selling.
• Ensure tasks are completed accurately and within set client deadlines (KPIs).
• Listening, asking questions and understanding customer needs, values and aspirations, responding in a professional manner.
• Liaising with other departments globally and providing required information necessary to ensure client requirements are always met.
• Undertaking administrative duties, maintaining the client database, reportage in support of the sales team activities.

Master Of Science - Ms, International Business

Bachelor Of Arts - Ba, Business Studies

Btec Extended Diploma, Business Studies