Patrick Tsou Email & Phone Number

新北市

• Play the role as quality representative at TWN.• Act as Manufacturing Engineer to review process/material/operation.• Lead QC/QA team for inspection and issue handling/problem solving from field, customer, production and incoming.• Conduct audits for suppliers based on ISO9001 & 13485.• Drive continuous improvement project using PDCA close loop.

台灣 臺北市

• Drove NPI build mechanism using lesson learnt, DFMEA, CTQ, etc.• Initiated validation plan/spec. and lead internal CFT to generate validation process/result for better customer experience.• Reviewed overall post build result including FPY, MIL, Validation, Risk assessment to enter further phase.

台灣 Taipei City 台北

• Created best practices guidelines and documentation to make sure our future product development processes during PVT are as efficient as possible throughout defining SPC, ORT and reliability test to meet company’s QMS• Worked with internal cross-functional teams and external vendors to define a customer satisfied goal based on JEDEC/IPC standard• Conducted root cause analysis to the issue happened either sustaining stage or new project introduction in order to provide corrective actions and preventive actions to resolve the deviations

台灣 Taipei City 台北

• Developed qualification related readiness in manufacturing readiness review to enable products phasing in mass production• Supported customer (Dell/Juniper/Lenovo) in mass production phase to provide continuous improvement plan to meet their quality/audit requirement• Provided failure analysis to the deviations occurred in field by conducting 8D reports

New Taipei City, Taiwan

• Managed manufacturing factory at Shanghai, China to audit/monitor production’s capability such as SIP improvement, LRR, activity of CAPA in mass production phase• Cooperated with quality engineers, sales and program managers to deliver customer complain solutions by conducting statical analysis • Participated new product development of medical instruments by researching ISO 13485 relevant regulations

新竹地區

• Tracked sustaining project status with yield rate, turnaround time, UPH operation activities to meet customer’s desired • Improved manufacturing efficiency by analyzing and planning workflow, space requirements, production capacity, equipment layout and head count requirement. • Analyzed forecast quantity of incoming wafer to provide production capacity strategy on a daily basis

Master Of Science - Ms, Industrial Engineering

• Paper publication in Chinese Institute of Decision Science in 2013 • Internship in AUSTA Corporation as Assistant Engineer in 2013

Bachelor'S Degree, Industrial Engineering And Management

• Volunteer workers to help people who suffer from Typhoon disaster in 2009