Patrick Tucker Email & Phone Number

140 58Th Street, Brooklyn Ny

BroadRidge Financial Solutions – Brooklyn, NY October 2009 – July 2011Leading provider of investor communications and technology-driven solutionsAccount Services Manager • Directed status meetings and customer reviews relating to customer billing, products and inventory volumes, vendor usage, and cost.• Implemented successful business relations which led to obtaining new clients such as Citi Private Bank, Global Transition Services, and Stericycle.• Analyzed product solutions and initiated internal storage needs that saved the company inventory space and production time usage. Reduced client inventory cost and increased production time efficiency.• Ensured company objectives were accomplished in accordance with priorities and client responsibilities. • Performed billing management duties, project planning and execution, and program direction. • Streamlined process procedures to increase efficiency, accelerating customer satisfaction, and reduce cost for clients.• Administered, combined budgets for clients including production, warehousing and shipping.• Followed up on new lucrative projects such as Citi Private Bank, Stericycle, Travelers and Global Transition Services, ensuring a seamless implementation.• Directed projects being worked on simultaneously with production and technology teams.• Conducted onsite tours of the company’s facility with new and current clients.

Education record

Borough of Manhattan Community College – New York, NY Major: Business Management September 1997 – September 1998 Course work included.

Education record