Patrick Tully Email & Phone Number

• Manages a portfolio of 200 top and elite restaurants in Indiana and Wisconsin, accounting for over $2.5M in annual revenue
• Responsible for the full customer lifecycle, from onboarding the restaurants on to the OpenTable network to supporting them on how to use and get the most from being an OpenTable customer
• Cultivate and build upon existing high-level relationships to serve as a trusted advisor to Restaurants
• Assist restaurant management with configuration to optimize reservation flow
• Understand customer needs and identify sales opportunities to upsell Marketing assets to restaurants

Denver, Colorado, United States

• Responsible for managing OpenTable’s regional growth markets in the Midwest
• Responsible for driving $40k in new annual revenue while managing a $260K portfolio of existing business
• Relied upon to spearhead new business opportunities, as well as sell add-on products to current clientele

Denver, Colorado, United States

OpenTable is the world's leading provider of online restaurant reservations, seating approximately 12 million diners per month via online bookings across 28,000 restaurants. The OpenTable network connects restaurants and diners, helping diners discover and book the perfect table and helping restaurants deliver personalized hospitality to keep guests coming.

Greater Denver Area

• Guest Research, Inc., a division of Hannah Marketing Group, provides ski areas, independent resorts & hotels, vacation rental management companies and tourism marketing organizations with online research services to.
• Lead the design and implementation of client satisfaction and loyalty research, as well as monitoring and analyzing results on an continual basis
• Provide ongoing service and support while managing the clients’ expectations throughout the client lifecycle, from implementation to renewal; react to client’s changing needs and develop solutions for those needs.
• Conduct in-person and online training demonstrations of proprietary platform for prospective and existing clients
• Prepare and present research findings and industry trends in written reports and client meetings
• Work with cross-functional teams (Accounting, Development, IT, etc.) around client success initiatives

Greater Denver Area

• Inspirato is a private club providing members access to the Inspirato Collection of hundreds of curated luxury vacation options.Launched in 2011, Inspirato is now the largest destination club in the world.
• Assist PVA in developing and articulating a strategy specific for managing your member base
• Collaborate with PVA and management on member recovery and retention
• Identify opportunities to create growth within Southeast territory

Greater Denver Area

• Inspirato is a private club providing members access to the Inspirato Collection of hundreds of curated luxury vacation options.Launched in 2011, Inspirato is now the largest destination club in the world.
• Leveraging residence and hotel portfolio knowledge to proactively assist Personal Vacation Advisors and Southeast member base
• Process reservation payments, build itineraries and coordinate with PVAs, members, and Destination Concierge
• Build and maintain long lasting relationships with existing and new members

Bachelor Of Science (B.S.), Natural Resource Recreation And Tourism

Minor, Business Administration